They lost documents,changed requirements on closing date after telling me otherwise,and told me my helok would not be closed then a few days before closing, they told me it would be closed not giving me time to subordinate the loan and cost me a $500.00 penalty for early closure of the loan. Your whole program is not set up for older vets that do not understand computers and several requirements didn't have answers that were even close to my reality. I wish that I had never used your company.
Veterans united along with Will and Nikki made my dream come true. The process was painless, and they were constantly in touch. Thank you.
very polite and very helpful with any questions I had. Tony Stephenson was a pleasure to deal with.
Looking forward to working with you all.