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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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Showing all 606 Navy service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

My family and I found working with Veterans united easy.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

The entire team was amazing to work with and I can't thank you guys enough

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Dena was also very helpful and pleasant to communicate with. She was up to speed and right on track with Matthew.

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Honest Professional and Respectful.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

They really, really work with you. As a Veteran and a military spouse with my husband stationed overseas during our whole buying process, they worked with us through the time differences, through emails and phone calls. They understand how tough both jobs are.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

The entire process was very professional.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veteran United Home Loans gave us our home of our dreams and we are so happy that we went with them. Our experience was amazing. The staff was so easy to work with and so helpful and very understanding. They got us, Gene and Daisy Justice the home we wanted and put a lot of happiness in our life. We can't wait to get moved in and begin to enjoy our new home. I would tell everyone that Veteran United Home Loans was the way to go in buying a home. Thank you so much Bill and Allie.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

When we began looking into purchasing a new home, we were uncertain if we would qualify for a loan. We applied with Veterans United and within days were approved. We were assigned a loan officer, who worked with us every step of the way. We can't thank Luke and Veterans United enough for making a dream come true.

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Second time buying with Veterans United and working with Jeff Gordon's team, they do not disappoint. We are even happier the second time round and got an even larger home. Thank you for making our dreams come true and helping our family grow!

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

If you want a house and are a veteran you must use Veterans United they are great the whole process only took 3 months. Thanks to all my loan team.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Use veteran United they will make sure you can get you s home loved the time spent working with them

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

1 out of 5 Stars

I will never go through them again. They all lacked communication. Being a first time home buyer i was super displeased and never want to go through the process before.

Response from Veterans United

Thank you for this feedback Trenton. We understand the frustration when you are asking questions that are going unanswered. We want to ensure that you will be able to find out information whenever you have questions. If you would like to speak to a member of our Client Advocate team they remain available to you in the future.

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United was a pleasure to work with! EXCELLENT customer service! The whole process was very smooth and hassle-free. Casey Martin and his team were great to work with! True professionals.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I have been looking at buying a house for a few years, it wasn’t until I began talking to Veterans United that it actually became a reality! We are so excited to raise our children in our new home!

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

With becoming a first time homeowner, my Veterans United team were available to answer all questions. When I thought I would not close on time, they worked extra hard with emails and phone calls to ensure that I closed on time. My experience working with the team was very positive from beginning to end. Thank you. I love my new home.

Loan Officer: Jeremy Henry

NMLS# 186485

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See all 131,730 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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