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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,441

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,951
4
13,810
3
2,042
2
932
1
706

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Showing all 561 Navy service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Such an easy process and amazing help!

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

i didn't interact with her much or not at all

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Angie's team and holly were so helpful and there for anything we needed. They made this whole process more enjoyable.

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Your handling of our loan app was superb. We appreciate you and will be glad to favorably recommend you to friends.

Loan Officer: Mark Dischert

NMLS# 375802

4 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

1.5 out of 5 Stars

They are just like any other company that pays on a commission. You are promised the Sun and the Moon in the beginning. However in sight of the end when there may be a few hurdles to jump, they don't jump.

Response from Veterans United

Hi Eric, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

The total house buying process flowed very smoothly and was quite coordinated, from going with Will Lewis and his Veterans United staff to the realtor that was recommended, Tim O'Bryant.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

The whole experience was very simple and smooth throughout the entire process. All agents were very pleasant to work with.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Jason Bals and Kristen Fischer were amazing to work with. They were understanding and eager to explain all questions. An absolute pleasure to work with.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Jessica A.

They are very informative. Being my first home, I really had no idea what to expect, and my loan team was very patient and quick to reply.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

We had great service from start to finish great people to work with

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United has made it easier in the VA home buying process. Even though There the only lender I've been with I would say they're the best.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Very smooth process with good communication and an overall smooth process.

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The process was very easy

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Matt and his team was very pleasant to work with. All documentation that they asked for it was easy to upload and submit.

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

3.5 out of 5 Stars
Would Recommend

I know folks are busy serving other clients but at times it was difficult to get in contact with loan team members for questions.

Loan Officer: Bryant Chambly

NMLS# 1037124

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See all 124,441 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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