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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

222,667

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,001
4
43,414
3
7,109
2
2,241
1
1,902

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Showing all 915 Navy service member home purchase loan reviews from Ohio

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5 out of 5 Stars
Would Recommend

We are completely satisfied with the whole experience we had with Veteran's United. Definitely a top tier company in my opinion.

Loan Officer: Kyle Buettner

NMLS# 1927309

4 out of 5 Stars
Would Recommend

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Gerald S.

This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Go for you loan with Veterans United
Home loan, and ask for Mike or Danielle,
they are great.

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Veterans United has considerable experience in working with veterans and V.A. home buying standards and requirements.
Within the timeframe of several weeks, they enabled me to purchase the home that I desired.
I would recommend Veterans United to a fellow veteran.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

2.5 out of 5 Stars

I heard good things about them from other veterans and friends but my experience was not great.

Response from Veterans United

Nick, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your experience was not better managed.

5 out of 5 Stars
Would Recommend

Veterans United will make you feel so PROUD to be a veteran. They care about veterans and families. We can't say enough about our team that worked with us. THANK YOU.

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

I am so glad I reached out to Veteran's United. They were very supportive and knowledgeable about the process that we needed to go thru. They were an awesome team.

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Michael L.

The people at Veterans United will work with you to get you the kind of loan you need to get the home you want. Everyone that worked on the process of me getting a home was so nice and they listened to my wants & needs.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

If I had to purchase another home it would be with Veterans United.!!

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

I would recommend Jason and Veterans United to anyone that loves great customer service and peace of mind. I didnt have to worry about anything!! You guys rock!! Thank you so much!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I am so thankful to have called Veterans United for my home loan. Moments after applying I received a call from Chris my loan specialist and then I was connected to Mike a fantastic realtor. He was so patient with me until I found the perfect home. They were as invested in finding and financing my home as I was!! Couldn’t be happier!!!!

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

2 out of 5 Stars

The service was great for the first 50% or so. After moving to underwriting, I could never get ahold of anyone. I left voicemails, called several times a day, sent texts and emails. If I got a response, it was via email at 9pm. Closing ended up being delayed three different times and the rep was not communicating with me or my realtor. I had previously recommended a friend to Veterans United, but I have since called to redirect them and avoid the hassle.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Wesley, we value your patience and commitment to sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to everyone!!!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

4 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

My family's home buying process went outstanding. Everyone we worked with was absolutely fantastic. Would highly recommend to future veteran home buyers!Thank you Veteran United!!!!!

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

The whole experience was smooth, everything was handled so all I had to fo was find my house.

Loan Officer: Tony Theberge

NMLS# 1563980

More Reviews

See all 222,667 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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