Mary and Amy were great! They made sure we were understanding of all we had to do from start to finish.
The older you get the more often you see people say they will do something only to be disappointed by their actual performance. Mark and his crew are a stark contradiction to that experience. They say what they will do and they do it in spades. We could not be happier with their team and the realtor and title company agree. They called then exceptional to deal with.
Great attn to detail and knowledge of what is needed, what is important.
First of all I would like to commend a woman named Lauren that I worked with to repair my credit initially. She was professional and communicated when I had questions. Lauren actually called me on the Sunday before thanksgiving to give me the good news about finally being eligible to buy a home. Unfortunately that is when the questions and answers stopped for my wife and I. We were transferred to Rachel Bruce and initially Rachel was extremely helpful, I want to attribute this to the fact that we (my wife and I) were not under contract with Veterans United. My wife and I were then transferred to a woman named Stephanie who was less helpful than Rachel was. After countless emails in which we asked questions and explained that this was our first home buying experience we still approached signing day less answers than when we started. I spoke with a gentleman named Nathan Smith about the entire situation 3 days before my w8fe and I closed on our home.
Very professional, respectful and a pleasure to work with.
They made the entire process very enjoyable and were quick with responding to all of our questions, never made us feel rushed.
The people we dealt with were fantastic. Walked us through the process and it went without a hitch. Kudos.
Adam Canote did a great job handling our loan process. He made it as easy as possible.
very professional and polite.
Jeff and Christina were great to work with, very professional, positive attitude and truly cared about the purchase of my home. I cant thank both of them enough!
Great loan officers and staff who walked me through a seamless process so I could have a good outcome
I felt like my loan officer and relator were truly invested in our well being. They cared about us and it was a great experience.
From start to finish, Andrea Thames was there. When I would call, she would answer all my questions or would quickly get the answers and get back to me. Erin was also amazing in her knowledge an capabilities.
Process and people were outstanding. This is my third time through the process with Matt Lucas and I can't say enough about his engagement, attention to detail, and communication skills.
Great people to work with.
With almost all the process done online from our home, it made the overall process smooth and easy to complete.