Veterans United was amazing to work with! They were extremely helpful and had very timely service every step of the way! I would recommend Veterans United to absolutely anyone looking to buy a home! 10/10
Sometimes for veterans there's a certain hopelessness, We are not able to receive the benefits that we deserve when we've layed our lives on the line for freedoms the whole country is privileged to. As a superpower, Only a small percentage of very special People volunteer to keep The Watch 24/7, 365 days a year, we are called the armed forces. Veterans United Recognizes our sacrifices, And they work with you, As well as work for you, To make home ownership tangible. They are dream workers, And if you are a veteran And renting, Obligate yourself to calling them or reaching out to them So that you can attain the dream.I can absolutely vouch for their Passion to help veterans, Active service members and retirees. I closed escrow on my home in Portland Oregon on August 06, 2019, From renter to owner in 32 days!!!
Two out of three home sales went perfectly. One could have used some attention to detail.
Veterans United made our home buying process quick and easy. Being first time home buyers we had a lot of questions which they answered quickly and in terms we could understand. 10/10 will recommend to our friends in the military community!
I am very satisfied with my home buying experience.
Everything went great until the last several weeks and then communication stopped. I was trying to plan flights and time off work, travel and coordinate things around a closing that was pushed back a week with no word from Veterans United, I didn't know what was going on and kept having to pick days in the future to turn on utilities as I didn't have specific dates. I was going on a "guess" from my agent.If this wasn't a home I want to move my family into I would have called this off and switched lenders. The breach of trust was that bad.
Response from Veterans United
Joel, We understand how the home buying process can get stressful, especially for the first time. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. Thank you again for your service.
Working with Veterans United was a seamless experience. Their attention to detail and preemptive anticipation of the underwriter helped secure our transaction to process in under two weeks after our last "to do list" item was complete - and this even spanned the Thanksgiving holiday. Thank you Veterans United!
Honestly, we are stunned at how amazing this service and process was. If we had thought it had been this easy, we would have bought a home a long time ago
The team that handled my loan, from the beginning to the end , were so helpful. At times I felt like I was a nag or that I was bugging them with asking for help or status checks. But they seemed always happy to help, and if they didn't have an answer right away, they had 1 shortly.
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Cory was great as a first point of contact, and then Jimmy’s whole team was phenomenal! They answered all of my many, many questions, and made sure I understood every step of the process. I really appreciated how Toby gave us the same quality of customer service while Jimmy was on vacation. The whole experience was better than I could have ever hoped for! We were even able to close on our house a week and a half early!!!
The process was easy and stress free! Thanks Veterans United!
Jessica Fitzgerald and her team were really great with handling a refinance and new purchase at the same time! What a great experience?!
Bravo Zulu to the staff at Veterans United every person I spoke to from Shaunece Ballenger to Adrienne Oursler; along with Mike Wilson they all three made the experience exceptional. I would use their services again. Thank you for everything.
My experience with veterans United from start to finish was absolutely incredible. I randomly did an Internet search and they were the first ones to pop up. The online app was amazing, I felt like it was super easy to send documents back-and-forth and sign whatever was needed to sign immediately. My loan team was on top of everything, and worked with me to navigate a grant that I received and I couldn’t be more grateful.
It was a good experience, and I'm in a home for the first time in my life. I highly recommend Veteran's United and Julie@juliesoldit.com.
As a first time homebuyer in the PNW the market was very intimidating and faced paced. At first I was worried that VU would be impersonal or slow to respond being online only. In fact it was the total opposite. My team was there whenever I needed them at any time, even though they weren’t local it’s like they were always in the same room. The online nature of VU makes everything, especially the plethora of paperwork that goes along with buying a home, very easy to deal with. Being in a National pandemic didn’t hinder the process at all, they’re very well versed in anything to do with the VA Loan process and worked excellently with my realtor and myself. I’ve already recommended VU to other veterans I know.