The Team's service and care was amazing. They guided us through the entire process to make sure we have everything we need. We never had to worry about what too do next, their electronic system is fantastic. Communication was great.
Eric and Dena and the team were super helpful and very good at there job it was a pleasure working with them
Best move you could ever make, Veterans United will get you in a great home with much less hassle than others. The steps on the to-do list we had and others needed along the way made it a simple process.
Stressful. I never felt that the lender wanted to help us actually get the loan. We felt like we were asked to do certain things that proved we had integrity. Like get a letter from our daughter saying she wasn’t getting any rent money from her Dad when he stayed at her home. We have excellent credit and had very low debt but felt like we were treated like we didn’t have two nickels to rub together.
Response from Veterans United
Kenneth, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members is available to learn more about your experience if you choose to share more. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Thank you for your service and thank you for choosing Veterans United.
This is my second home through Veterans United and it went by just as smooth as the first! All of VU Team are outstanding at what they do! I would highly recommend them to any veterans searching for a home.
Steven Blakley and Taylor Fruits are very professional, knowledgeable, and responded in a timely manner. It was a wonderful experience from start to finish and Steven and Taylor handled all aspects of the loan process with ease. The added bonus is they are also very personable.
Nothing compares to Veteran’s United! I give them 5 stars. The team went out of their way for me, closed in 30 days, and help me with a very complicated situation. We love our new home! Everyone was helpful, cheerful, and focusing on solutions. We could not have closed on our home without their dedication. Also, their website is phenomenal. They have an extremely easy-to-use web portal to upload documents and get instant status. Thank you Veteran’s United! I’m telling all my friends about you!
Veterans United allowed for a Marine and his family to realize a dream, becoming Home Owners! Their professionalism, courtesy, and availability made for a smooth process all the way through. For a "First-Time Buyer" they made it look easy, and it most certainly was not. While there is so much to get through, the team at Veterans United were with us every step of the way, shining the light towards our goal at the end! We are extraordinarily grateful for their help, and would recommend them to anyone who would qualify. Thanks again!
Purchasing our home from beginning to end was a smooth process. Anyone who is thinking of choosing anyone other than Veterans United Home Loans will be making a huge mistake. Go with a company who truly cares about their customers. This is a company you can trust. Don’t hesitate, allow Veterans United to become your team. We did and we’re happy with our dream home. You’re next. Best wishes to the next future home owners.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
I would recommend all Veterans, to call Veterans United first.
I would recommend Veterans United to any veteran.
Promise Jackson was terrible to deal with. Allison McGough was great to deal with.
Response from Veterans United
Thank you for this information, Virgil. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. Thank you again for your service and for choosing Veterans United.