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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

176,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,522
4
36,099
3
5,990
2
1,843
1
1,563

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Showing all 1,679 Army service member home purchase loan reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
Photo submission from Tonya J.

Veterans United has made purchasing our first home an amazing experience. They really walk with you throughout the entire process. And you won't feel like you're in the dark. I never would have imagined I would have learned as much as I did about purchasing a house.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

A great and blessful experience I really enjoyed the time with veterans United also enjoyed meeting the people that works there.

Loan Officer: Matthew Eichenberger

NMLS# 369949

3 out of 5 Stars

I'm going to keep this casual and just free form thought....
I worked with Matt Eichenberger, and have nothing but positive things to say about his ability and his professionalism.
I was also "farmed off" to Jared Burke and have little to say that is positive about that experience. Mr. Burke was condescending at best and at times rude. Also, I think Mr. Burke, should he continue to represent your company, take a basic English course. I too am "down with" casual email and text but, when you start a sentence/email with a verb (are) when you really should start it with a proper pronoun (our), I really think it reflects poorly on Mr. Burke and also your organization. So, I'm being a bit unkind - yes. Maybe it's because Mr. Burke rubbed us wrong.
Again, Matt was great. Jared was a chore.

Response from Veterans United

Hello Steven, we appreciate your thoughts and honesty regarding your experience. It is our goal to always be improving and we will use this opportunity to learn more about our customer service. Thank you for taking the time to share this with us.

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Tony and his team were excellent! They walked us through every step of the process easily.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

The pre approved loan and letter, was fast and make it easy to look for a home ,

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Friendly, courteous, punctual, efficient, patient and knowledgeable. Excellent communications. The personalized web site for your loan is "SECURE" and outstanding. It guides you, taking it step by step in proper order, with a "to do" list. It documents every step and item. When you complete a task it is checked off and moves right along to the next phase. The ease of use of the web site is unquestionably a HUGE plus. It is extremely well thought out. Besides outstanding interest rates, all the people are just terrific to work with. They refer to themselves as "The Veterans United Family" in some of their posts. I have to say, from the time I got started with them all the way to closing on my new house, they did give me that "family feeling". They actually care on that level, and it doesn't get any better than family. From my standpoint, there is no doubt why Veterans United is #1 in VA loans. They are without a doubt second to none in every measurable category, and the intangibles are off the chart. Home buying can be very stressful, but with their skill and knowledge of what's happening, their outstanding organized methods, they keep everything in perspective and on an even keel. I would wholeheartedly recommend Veterans United not just to Veterans like myself, but to anyone who is in the home buying market.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

VU is very professional and patient. I am a senior citizen that is a little tech savvy, but UV made things much easier than anticipated. UV personnel are customer oriented. The agents are very humble and respectful of veterans.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Courteous, friendly and efficient!

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend
Photo submission from John R.

My fellow Veterans, time to buy a home and stop renting. You please contact Veterans United immediately. I pray you get the same team of Lance, Julie, and Damien.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Bobby Moss has worked with me for more than two years on both improving my credit, and establishing a financial plan that would allow me to achieve the goal that took place on yesterday. He was more than professional throughout the entire process. He made me feel like I had a friend within your organization. Kudos to your entire team for walking me through what seems to have been a very easy and straightforward process. I would gladly recommend VUHL to anyone looking for a home loan. Thanks so much for your assistance!

Loan Officer: Bobby Moss

NMLS# 1125754

3 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

It was a great experience

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend
Photo submission from Juan S.

Superior service paired with exceptional knowledge and experience! Truly amazing home buying experience I’d happily recommend fellow veterans to pursue their dream homes with Veterans United!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Our experience was very smooth from beginning to end.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
Photo submission from Isaac W.

I would like to say if a veteran is out there and may be reading this and follows the instructions, he's doing well. Veterans United will work with you and go over and beyond the call of duty to help in any kind of way to make sure that your loan goes through. I would recommend her anytime. Thank you!

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Rob is awesome! Kept me up to date on all developments and refinance went really smooth

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

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See all 176,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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