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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,238

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,576
4
31,500
3
5,251
2
1,601
1
1,310

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Showing all 4,253 Army service member reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Veterans United made our home buying experience a stress-free process. Both Nick and Rebecca kept in touch constantly and were always there to assist me, inform me of what to expect, answer my questions. Prior to this, I had never heard of Veterans United, but I would highly recommend financing your home purchase using Veterans United. Veterans United is with you every step of the way through your home financing process.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

The team was awesome from beginning to end. They are very helpful and knowledgeable. They made the process smooth and easy!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

There is a lot of paper work. Mike Dianics and his team helped me with all of the paper work. They areall very nice and polite.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Contrisha T.

OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

If you think it will be to much to handle or you are scared just do yourself the favor and take the first step. I promise you won’t regret it. This group of wonderful people are just a blessing to deal with and I appreciate everything they did.

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Working with kelly and her team is a dream! They are so nice and helpful and always there when you need them! I could call any of them at any time day our night our the weekends and they where there to help me find that perfect home! The closing process they made it smooth and helped me make it easy in our personally situation! I would go back time and time again!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Smooth. Very professional and friendly experience. Great job all around!

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
Would Recommend

The journey was long and stressful but in the end our loan team worked hard to make sure we met our closing deadline. Kudos to all!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

We will most definitely be recommending Heather and her team at Veterans United to anyone that is looking for a home in the Clarksville area!

Production Manager: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Photo submission from Tawfiq K.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Cameron Whittaker was the most professional and helpful person I’ve dealt with the entire time.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

I was searching homes for sale and saw an ad that said 'No Down Payment ". I clicked on it, being a little sceptical due to all the scams on the internet. Immediately Hunter Hukari called me and made me feel safe and he was very knowledgeable explaining what they do for us Veterans. My husband and I spoke with him and he mailed everything we need to get started. He also emailed it and the winning ticket was this statement he made "We can mail all documents for you to fill out and mail back since a lot of people are not computer saavy". Well he won us over because we both are Senior Citizens. Hunter was always on top of everything. Justin Wandel handled all our documents uploaded to My Account and made sure we had everything needed to complete the loan approval. Justin called, texted and stayed late to handle all our needs and I really appreciate his professionalism to accomodate us. I would definitely recommend Veterans United to any veteran that is looking to buy a home. Thank you Veterans United for the greatest stress free journey I have ever been on. I Love You!!!!!!!!!

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Veterans United was so easy to work with, especially since we were buying a home out-of-state prior to a PCS. The online system was easy to use and the professionals at Veterans United were always a call or email away to answer questions or to follow-up.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

I would recommend VU to help out any Veteran to make their home buying experience easy and as stress free as possible. This is my second time using VU and working with Nathan Jackson. He helped us when we needed to change lenders a week under contract. We still closed on time and the process was so smooth.

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

We have worked with Luke and his team multiple times and always appreciate the smooth process. I actually work for a mortgage company, so my expectations are very high and they meet them all. I will definitely send friends and family to him in the future. Melissa was also a huge help with fast replies and advice when needed. Thanks again for another smooth sailing experience.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

I NEED A LOWER INTEREST RATE!

Loan Officer: Adam Craig

NMLS# 1726012

3 out of 5 Stars
Would Recommend

Overall I am not all that satisfied with my home loan experience with Veterans United. The appraisers were awful and nit picky. They created lengthy delays. Also have heard that other mortgage companies offer incentives for first time home buyers but I did not receive any incentives.

Response from Veterans United

Thank you for sharing your experience Jeremy. We understand the VA's appraisal process can sometimes raise questions when purchasing a home. As discussed, Veterans United is not directly involved in that process, but we do try to properly explain what is to be expected. We appreciate the opportunity to help you purchase your new home, and place a high priority on offering our expertise in a competitive market.

5 out of 5 Stars
Would Recommend

Wonderful experience with an upfront and extremely professional lender.

Production Manager: Heather Damer

NMLS# 12449

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See all 149,238 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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