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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

338,267

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 14,076 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend

From initially filling out the questionnaire to see if I qualify for the VA Loan all the way to closing. Every person on my Veteran's United team worked diligently to ensure all steps of the homebuying process went smoothly. They were incredibly easy to work with and took time to explain everything about the process to first time homebuyers. I will definitely use Veteran's United again in the future!

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

We had a wonderful experience purchasing our new home with Veterans United. This dream was over 10 years in the making and I am so happy with our experience!

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Arnold

NMLS# 2110708

4 out of 5 Stars
Would Recommend

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
Photo submission from Latisha F.

Thanks a million times over to the amazing folks at Veterans United who helped us make this possible!! You all worked so well for us and got us into our first home!! We are so excited to be in this beautiful home making memories with our family!

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend

Kyle and his team were absolutely amazing! Knowledgeable, professional, personable and always quick to respond.This was by far the best home buying experience I’ve had…completely stress free! 5/5 stars, definitely recommend!! Crystal, my home buying concierge, was phenomenal! She checked in regularly and kept me up to date on the status of my loan. She even went above and beyond to send me all the info I would need to help me settle into my new home. She sent me information for all of my utilities, internet, nearest VA medical center, nearest DMV, grocery stores and restaurants. Wow!

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

This VA loan team was amazing! I’ve only heard bad reviews from people about them at some point in my life I don’t know when, but when I actually had to go through the process, everybody was attentive to my needs and wants. Best part is every single time I was nervous about something, they would say, “We got you. Just sit back, relax and do not stress. If something won’t work, we’ll find a way.” And that really put me at ease. The home gifts were heartfelt and meaningful, Truly appreciated it. I feel like I’ve not only made some connections with new people but they really made me feel like I was a part of a family. Everybody was great and respectful, diligent, punctual and they even go above and beyond to assist me with every single aspect of this loan and the home even if it wasn’t their part. I should say Michael also was really good at reassuring and getting me comfortable and settled during the initial process. No words can express how much I am eternally grateful, my husband and I. We hope to continue working with this Team because they were amazing and we will definitely recommend them to other Veterans. Thank You Kyle, Michael, Nate, Jaclyn! Also, i think i’ve made personal shoutouts to everybody but I wanted to say Thanks Jaclyn for bearing with me, i know we went back and forth alot with the requirements and i was almost always confused but you were real patient and I truly appreciate it!
All in all, i dont even know where i heard the bad review i cant remember but THIS WAS NOT TERRIBLE at all! In fact, it’s my first loan and I’m glad it was with them!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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4.5 out of 5 Stars
Would Recommend

Chris and his team are outstanding went above and beyond to get me into a house even with all the set backs from the realtor selling a house out from underneath us to the house that didn’t pass inspection. They never gave up.
The only bad thing was Sarah Rowlings the realtor they recommended was a dishonest person and I will leave it there

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

This was my first time buying a home and I was very eager, nervous and a little overwhelmed but my team at Veterans United was always there for me and my wife through the process. My questions were always answered and thanks to them we got the house we loved and got it in a very timely manner. I will recommend Veterans United every time and will use them again in the future.

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
Photo submission from Kevin G.

As I stated previously, this has been the best home buying experience I've ever had. Angelica, Jocelyn, and everyone involved was top-notch! Thank you to everyone at Veterans United for helping Veteran's like me become home-owners!

Loan Officer: Angelica Thames

NMLS# 2282339

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

They are the best to work with. All exceptional

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Veterans United was very accommodating and made the whole home buying process easy!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

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5 out of 5 Stars
Would Recommend

I spent 12 years in the Army which means I have heard about Veterans United. Surprisingly, I had heard mixed reviews. However, when it came time to buy a home, I decided to give them a call.
My experience from initial phone call to closing was nothing more of amazing. Rett Thompson and his team were a pleasure to work with and hit every task/deadline on point. It says alot when my Insurance company called me after she spoke with Allyson, to tell me how amazing and thorough she was. She even asked what mortgage I went through and wished everyone was as easy to work it.
Give Veterans United a call, I plan on using them again for my next home.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

My family and I were happy and pleased with Jason, Emily, Megan and Andy. They help us with any questions or concerns we had and helped explain it to me more thoroughly. We greatly appreciate you all and hope to work with you all again in the future.

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
Would Recommend

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
Photo submission from John R.

We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veterns United made my first time home buying experience fantastic. I would definitely consider working with them on my next home purchase.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

I'm glad I chose Veterans United for my new home. Very professional and dedicated team to assist with the home buying process every step of the way. The process was seamless, and the staff did an exceptional job to make look it that way.

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Amazing individuals with an even greater work ethic! I was astounded by the dedication and effort I witnessed and received.

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend

I absolutely loved Veterans United. They did an outstanding job, very caring, and always available. They made the whole process very easy and fast. They exceeded my expectations in every way. I had mentioned to our loan officer about our dog passing away and a few days later we received a package from the team giving us their condolences along with a beautiful gift to always remember our dog. I am forever grateful with our team and Veterans United for making it possible for getting our forever home.

Loan Officer: Durell Cope

NMLS# 1085911

More Reviews

See all 338,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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