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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,383

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,651
4
14,781
3
2,193
2
997
1
761

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Showing all 5,775 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

4 out of 5 Stars
Would Recommend

Watch the helpful videos about the loan process that are on the VU website. And start collecting your proof documents early. Be prepared/expect frustrations - in our case, we put 20%+ down but still had to go through all the steps as if we were putting 0% down. Also, be prepared to follow up, frequently. In the end, like anything else, you are your own advocate so if you want to close on a certain date, you'll need to not only submit all your documents early/on-time (like we did) but follow-up on and "encourage" the process to move forward.

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Jake’s team was great all around, but I would like to give a special thanks to Colin. He continuously went the extra mile to make our home buying experience as painless and quick as possible. His customer care was by far the best we have experienced. An all around genuine man who loves both his trade and takes great care to deal with his customers.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

I was prepared for a long, complicated, cofusing process. Veterans United guided me through the legal and financial ins and outs professionally, without undue stress. They were always ready to answer my questions and provided everything I needed from application to closing. I highly recommend Veterans United - they care.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The folks here are truly here to help people purchase a home. Everyone that I spoke to were nice and patient with my questions. Even during sending documents that were needed they made it easy. Explanation of the whole process couldn't have been easier. I started in October and closed on my new home Dec 4.AMAZING Thank You Veterans United Home Loans for having Heidi Bailey-Houston on board with your company.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Understand if you're nervous, it's a big purchase. I was nervous and I've purchased other homes in the past. Being in the military and moving often, couldn't help but accumulate a few homes under your belt. Veterans Untied set us at ease and made the entire process so easy for us. Within 30 minutes of answering some questions on line, we were approved for a loan and assigned a loan officer. The difficult part was choosing the right home. Thanks Veterans United. We're happy in our new home and appreciate all the assist along the way. Thank you Chrissy Smith for our welcoming home gifts. Loved them!!!

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Craig Patenaude is the one to make your home butying transition perfect.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

What started out as a quick search on VA rates has now ended in a lifelong relationship. My loan Officer and his team are gems of the industry and treated us as we were part of their family. Their portal, account dashboard, and website are top-class; however, it’s the human aspect that sets Veterans United apart. Do yourself, and your family, a favor and give Veterans United a call. You won’t be disappointed. RLTW!MSG Davin Marceau

Loan Officer: Joel Deiber

NMLS# 1698013

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

If you are a veteran looking for a new home, please go to them first before trying anyone else you will tthank me...

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
Photo submission from Edelmiro E.

Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars
Would Recommend

I wish I knew people that were in line to buy a home. I would recommend them to Tony and Jake.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend

Very personal and customer oriented service. Veterans United will work for you to get a great loan and make you happy.

Loan Officer: Jake Hanson

NMLS# 1068724

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See all 135,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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