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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,710

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,834
4
12,514
3
1,884
2
847
1
631

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Showing all 1,226 Navy service member reviews from Texas

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5 out of 5 Stars
Would Recommend

I think that the fact earnest money is needed as part of the process, especially when dealing with a first time home buyer, should be explained up front that the money will be needed and is an out of pocket expense. Overall, more upfront information about costs to the first time homebuyer.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

The things I look for in any business relationship include; does the other party respond to communication, return phone calls, provide answers to questions, do they display integrity, empathy, understanding, etc....This is for many people an emotional experience, buying their home while obligating themselves for hundreds of thousands of debt, realigning their household budgets and so forth. Life continues while this is occurring and as everyone should know, life ain't always fair, pretty or convenient. Adam, Josh, etc... all were great to work with. If they had not been, I would've pulled the plug on them and doing business with VU pretty early on.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Extremely easy to use the onkine app and quick turn around.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Keegan Magee and team were very responsive and supportive throughout the entire process.

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Phenomenal experience!

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend

Chad and Erin were quick in response to any concerns I may have had. They were a joy to work with.

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

The Veterans United home loan team performed outstanding. The team catered to my needs as I was in a very big hurry to find a house. They understood my situation and in keeping with traditions of the Military with a positive "get the job done" attitude, we were able to be through the home buying process and living in our new home within 3 weeks of first contact. I can not say enough about Veterans United and will recommend them to all of my Active duty friends and my fellow retired friends as well.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Rikara Brown

NMLS# 1592153

5 out of 5 Stars
Would Recommend

It was a roller coaster ride but my team made it easy as possible guided me all the way they closing!!

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Kevin B.

My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Sometimes when signing up for something, it doesn't always feel like a representative is on the consumers side. The WHOLE TIME I was communicating with Aaron,... it was ODVIOUS he was there to help ME ! All questions, all concerns were answered in terms I could understand. Extremely helpful on every level. A pleasure to work with on such a big deal.

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend

Outstanding support

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

My team was helpful and professional throughout the entire process, quick response to any questions I had.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Exceptionally professional communications

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

This was my second experience with veterans united and went very smooth , no problems at all.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Jerry and Taylor were fantastic to work with.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Veterans unites was amazing through my entire home buying experience. They made the process easy to understand and always answered any questions I had immediately

Loan Officer: Billy Jones

NMLS# 1599020

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See all 110,710 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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