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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 385 Other service member reviews from Texas

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5 out of 5 Stars
Would Recommend

My loan officer Kayla Massie was very knowledgeable and walked me through every step of the way. Another thing I really liked as well was her response time to all of my concerns and phone calls. If she was not available I would always hear back in a timely manner which I really appreciated. I would highly recommend working with Kayla to any other Veteran looking to buy a home. It was a pleasure to work with my team and Veterans United!Thank you,
Joe Scardina II

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any other veterans looking into buying a home.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

3.5 out of 5 Stars
Would Recommend

I felt that were I given more specific information about what was needed, especially with the tax info, there would have been less back and forth.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

We were already set to go with our lender that mortgaged our 1st home. They gave us an approved amount which was much lower. A friend had just used Veterans United and was pleased. Well, we thought, won't hurt to call VU. It was the best decision we made.
Travis not only did the numbers and pre-approval for much more than Rocket but he gave us the confidence to dream bigger. That led us to contact a builder we had met months earlier to take on the task of completing a new build for us. The process was challenging at times but very efficient and for our benefit.
Here we are now, in our Dream Home and loving it.
Great job and can't wait for the interest rates to drop.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from James H.

This company worked hard to get me an outstanding interest rate and therefore the best home that I have ever had! It’s hard for me and my wife to believe that we are living on a golf course in a resort community.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Thank you for the constant communication, top-notch portal with checklists and reminders to ensure the loan process was on track. Everyone on the team was easily accessible by phone or text and was always responsive and helpful. The thoughtful welcome gifts were much appreciated. Well done!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I thoroughly enjoyed working with everyone during this process! Everyone was extremely professional, knowledgeable, and helpful! I also found all the videos online to be extremely helpful as well! I will definitely recommend you all to all of my friends and family!!!
Excellent customer service skills!!!!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I started out feeling like a hopeless case where home-buying is concerned. Veterans United’s performance is proof that there’s no such thing as impossible with a great team.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

It was a great pleasure working with Chase Lee and his Team.

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Great leadership, Great team, Happy customer. That says it all!!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend

Veterans United is an excellent lender to deal with. However, if you are looking to close escrow in a short amount of time...you may want to look for another lender. But if you want a lender who will make sure that every big thing and little thing is taken care of before escrow closes, then V U is your team. Veterans United Home Loans were meticulous in their endeavor to close an escrow with confidence for both the Veteran and the Lender.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Veterans United is unbelievable how well they take care of people and help them thru the process of purchasing a new home. I will definitely be telling other veterans about them!!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

This was my families first home buying experience and the Veterans United team made the process so easy and less stressful. I can't thank my team enough for helping us on our journey to our dream home.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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5 out of 5 Stars
Would Recommend
Photo submission from Kalyn B.

Working with veterans United was a wonderful experience for us and we are in our dream home.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Brandon Erwin

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
Would Recommend

The whole experience working with Veterans United was very easy and they were very helpful every step of the way.

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

5 out of 5 Stars
Would Recommend

Thank you for a smooth process!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Abbie was great. She worked with an old fart and really helped him a lot and I could ask her anything.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

A pleasant experience.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

More Reviews

See all 382,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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