My loan officer Kayla Massie was very knowledgeable and walked me through every step of the way. Another thing I really liked as well was her response time to all of my concerns and phone calls. If she was not available I would always hear back in a timely manner which I really appreciated. I would highly recommend working with Kayla to any other Veteran looking to buy a home. It was a pleasure to work with my team and Veterans United!Thank you,
Joe Scardina II
I would highly recommend Veterans United to any other veterans looking into buying a home.
I felt that were I given more specific information about what was needed, especially with the tax info, there would have been less back and forth.
We were already set to go with our lender that mortgaged our 1st home. They gave us an approved amount which was much lower. A friend had just used Veterans United and was pleased. Well, we thought, won't hurt to call VU. It was the best decision we made.
Travis not only did the numbers and pre-approval for much more than Rocket but he gave us the confidence to dream bigger. That led us to contact a builder we had met months earlier to take on the task of completing a new build for us. The process was challenging at times but very efficient and for our benefit.
Here we are now, in our Dream Home and loving it.
Great job and can't wait for the interest rates to drop.
Thank you for the constant communication, top-notch portal with checklists and reminders to ensure the loan process was on track. Everyone on the team was easily accessible by phone or text and was always responsive and helpful. The thoughtful welcome gifts were much appreciated. Well done!
I thoroughly enjoyed working with everyone during this process! Everyone was extremely professional, knowledgeable, and helpful! I also found all the videos online to be extremely helpful as well! I will definitely recommend you all to all of my friends and family!!!
Excellent customer service skills!!!!
I started out feeling like a hopeless case where home-buying is concerned. Veterans United’s performance is proof that there’s no such thing as impossible with a great team.
It was a great pleasure working with Chase Lee and his Team.
Great leadership, Great team, Happy customer. That says it all!!
Veterans United is an excellent lender to deal with. However, if you are looking to close escrow in a short amount of time...you may want to look for another lender. But if you want a lender who will make sure that every big thing and little thing is taken care of before escrow closes, then V U is your team. Veterans United Home Loans were meticulous in their endeavor to close an escrow with confidence for both the Veteran and the Lender.
Veterans United is unbelievable how well they take care of people and help them thru the process of purchasing a new home. I will definitely be telling other veterans about them!!
This was my families first home buying experience and the Veterans United team made the process so easy and less stressful. I can't thank my team enough for helping us on our journey to our dream home.
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The whole experience working with Veterans United was very easy and they were very helpful every step of the way.
Thank you for a smooth process!
Abbie was great. She worked with an old fart and really helped him a lot and I could ask her anything.
A pleasant experience.