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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

210,563

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
158,530
4
41,338
3
6,784
2
2,115
1
1,796

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Showing all 2,613 Air Force service member home purchase loan reviews from Texas

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5 out of 5 Stars
Would Recommend

Our experience has been outstanding. The knowledge they have is great, treated us like we were family. Their kindness and patience put us at ease. What we experienced goes without saying, a pleasure. We will highly recommend your services to family and freinds.
Thank you
Manuel & Mary Ann Lopez

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

Thank you; I look forward to receiving my funds back from my closing soon.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience so smooth, they all were knowledgeable, pleasant, and patient. I would recommend them to all my friends!

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Paul D.

The whole process from beginning to end was so easy. We had a great team backing us up every step of the way. From applying for the mortgage, to getting the keys to our new home, it took less than 2 months... all during the pandemic! I highly recommend Veterans United!

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

These guys were better than my previous loans when I worked with other lenders and bought houses. VU was streamlined and they didn’t badger for documents repeatedly. Their underwriting was solid, without the hassle. Overall very good experience with VU.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend

Only concern surrounds closing costs. Not knowing what is needed until the day prior to closing.Also, inform first time buyers of the typical costs they should be prepared to have available.Other than those two concerns, this was a phenomenal experience with a great team. Oh, the initial real estate agent could have been more involved. Lack of involvement pressured us to find another agent.

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Veterans deserve the best and VU delivered. Wish I would have gave harder look into VU on previous mortgage.

Loan Officer: Austin Jones

NMLS# 1895254

3.5 out of 5 Stars

The interest rate I was provided is way to high compared to what other lenders are offering. I would have went another direction if I hadn't already gotten in so deep in the process of buying. Switching lenders is not something I could have done, but would have.I'm spending way to much based on the current market conditions.My loan coordinator was not helpful toward the end of closing. She kept asking for irrelevant documentation and seemed to think I was lying about something, she seemed to want to hold up the closing of the loan. I hate when people act like they are doing the customer a favor when the customer is the one paying for a service. NEWSFLASH your not doing the customer a favor by giving them the loan, they are PAYING A LOT OF MONEY FOR A SERVICE AND PRODUCT, your company is making a ridiculous amount of money from customers, otherwise you wouldn't be in business.

Loan Officer: John Wacker

NMLS# 1861727

5 out of 5 Stars
Would Recommend

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Thanks Chad, Kelly, Ryan, and everyone else. I will be certain to share my experience with VUHL with others!

Branch Manager: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kim Lanier

NMLS# 1639151

5 out of 5 Stars
Would Recommend
Photo submission from Garrett M.

Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

My home buying team was awesome. I knew where I was in the process every step of the way. Buying a home is stressful enough, but Jahda, Courtney, Britney and Zach made this process effortless. Thank you all so much.

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

First time my home buying experience was essentially painless! Thank you all!

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

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5 out of 5 Stars
Would Recommend

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
Photo submission from Ronald L.

Veteran's United created a first time home buyer's experience that was great! Easy to upload documents, very patient in answering any questions I had and always available by phone or email. ALWYAS friendly when contacted via phone. Easy process with great video prompts for educational knowledge

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Clay and the entire team made this process the smoothest I've ever had with a home purchase.They quickly resolved every issue and explained the process very efficiently. So glad I chose United Veteran's Home Loans...I will be sure to recommend.

Loan Officer: Clay Rose

NMLS# 1126163

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