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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,025

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,861
4
11,938
3
1,818
2
808
1
600

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Showing all 1,408 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

They are very patient and take the time to explain everything to you.

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

They were very friendly and make us feel like family. Thanks Zach and Mal ya are the best!!!...

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Wendy and Samantha were fantastic, unbelievably efficient and extremely professional. Both went out of their way to ease my concerns at every turn. They spent late hours (well after 2100 hours) working on my application package. Even after closing they have followed up and assisted me when asked. They don’t run once the check is written. Honestly, I couldn’t have asked for a better team than Wendy and Samantha.

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

They contacted me about refinancing through a special deal. It was great!

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Cain

NMLS# 1084924

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

overall great service with making sure everything was ready for closing. Veterans United was very organized and always sent emails or called every few days to update me on anything updates or changes to the loan.

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend

I wish there was more contact with me during the process. Called a few time with loan coordinator, and never called back or answered the phone. When I did get something, it was only by email. That was not helpful on the day of closing and trying to find out the cash needed to close.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

From beginning to end the communication and team were awesome!

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Thanks, good job.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United was extremely helpful during my home buying experience. The agents were always kind and knowledgeable about the home buying process.

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Smooth and easy process!

Branch Manager: Aaron Giarrana

NMLS# 266225

3 out of 5 Stars
Would Recommend

Need to get rid of the mileage limitations. That is decided on by the bank not the VA. The VA only determined reasonable distance from work not an exact number amount.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Everyone I had the pleasure of working with was very diligent and responsive to any question or concern. Their response time to my many questions was extreamly rapid!

Loan Officer: Michael Pitts

NMLS# 583598

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