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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,504

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,405
4
13,493
3
2,012
2
905
1
689

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Showing all 1,700 Navy service member reviews from Virginia

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4 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend

Loan Officer: Brandon Blalock

NMLS# 260845

5 out of 5 Stars
Would Recommend
Photo submission from Isaac P.

I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

The team was very friendly and provided answers to any questions my realtor or myself had.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

It was a very easy process and they showed they care about their customer.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Preston B.

Branch Manager: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Doug and Michelle we're great! I nominate them both for president!

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
Photo submission from Angelica B.

Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

3 out of 5 Stars

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

I was amazed about how Matt and Morgan made the process so less intimidating. I am not sure I would have gone through with the purchase if it weren't for them. They were amazing!

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

3.5 out of 5 Stars

We closed a week late on our home because the final approvers continually wanted more (sometimes slightly personal) information.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

The use of the VU portal made reading and signing very easy.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Our overall experience was excellent. There was a hiccup with the ordering of the appraisal due to miscommunication between the loan officer, underwriting, and realtor. This miscommunication went on for nearly a week which frustrated me. I apologize for losing my temper with the angry (yet tactful) text I sent to Sam and Scott.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Can't say enough good things about the whole team. They were so helpful and respondent to my needs. Thank you Joe and Jenna for everything.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

My opinion is highly regarded amongst my peers and the fact that I would highly recommend VUHL should say enough. You’ll always have a customer in me.

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
Would Recommend

They made the process a whole lot easier than I thought it would be. They guided me through every step of the way. The communication was outstanding. They excelled in the entire process.

Loan Officer: Wendy Pulliam

NMLS# 1200036

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See all 121,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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