I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
The team was very friendly and provided answers to any questions my realtor or myself had.
It was a very easy process and they showed they care about their customer.
Doug and Michelle we're great! I nominate them both for president!
I was amazed about how Matt and Morgan made the process so less intimidating. I am not sure I would have gone through with the purchase if it weren't for them. They were amazing!
We closed a week late on our home because the final approvers continually wanted more (sometimes slightly personal) information.
The use of the VU portal made reading and signing very easy.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
Our overall experience was excellent. There was a hiccup with the ordering of the appraisal due to miscommunication between the loan officer, underwriting, and realtor. This miscommunication went on for nearly a week which frustrated me. I apologize for losing my temper with the angry (yet tactful) text I sent to Sam and Scott.
Can't say enough good things about the whole team. They were so helpful and respondent to my needs. Thank you Joe and Jenna for everything.
My opinion is highly regarded amongst my peers and the fact that I would highly recommend VUHL should say enough. You’ll always have a customer in me.
They made the process a whole lot easier than I thought it would be. They guided me through every step of the way. The communication was outstanding. They excelled in the entire process.