They are very patient and take the time to explain everything to you.
They were very friendly and make us feel like family. Thanks Zach and Mal ya are the best!!!...
Wendy and Samantha were fantastic, unbelievably efficient and extremely professional. Both went out of their way to ease my concerns at every turn. They spent late hours (well after 2100 hours) working on my application package. Even after closing they have followed up and assisted me when asked. They don’t run once the check is written. Honestly, I couldn’t have asked for a better team than Wendy and Samantha.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
They contacted me about refinancing through a special deal. It was great!
overall great service with making sure everything was ready for closing. Veterans United was very organized and always sent emails or called every few days to update me on anything updates or changes to the loan.
I wish there was more contact with me during the process. Called a few time with loan coordinator, and never called back or answered the phone. When I did get something, it was only by email. That was not helpful on the day of closing and trying to find out the cash needed to close.
From beginning to end the communication and team were awesome!
Thanks, good job.
Veterans United was extremely helpful during my home buying experience. The agents were always kind and knowledgeable about the home buying process.
Smooth and easy process!
Need to get rid of the mileage limitations. That is decided on by the bank not the VA. The VA only determined reasonable distance from work not an exact number amount.
Everyone I had the pleasure of working with was very diligent and responsive to any question or concern. Their response time to my many questions was extreamly rapid!