Dave Michaud was outstanding!
It was seamless. Easy to upload all documents and it was clear what I needed to do at each point.
Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.
Always exceptional customer service. Our loan people are always there to answer any questions we may have.
It went very well but they didnt stay in contact as much as I'd like and was more with emails and texts instead of a phone call
Alex was super helpful in every step of the process and so very helpful!
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Very great experience.
If we ever buy another home we will finance through Veteran’s United. When I had a question Aaron and his team were always available to answer them. Thank you for making it such an easy and wonderful experience.
They made getting my first house easy and affordable. Also were able to get everything I wanted at very little cost to me. Polite and friendly and hands down the best I've ever felt with. Would recommend to everyone I know.
Thanks for walking me through this process!