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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,648

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,863
4
42,704
3
7,013
2
2,209
1
1,859

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Showing all 225 Army service member home purchase loan reviews from Vermont

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0.5 out of 5 Stars

Worst experience of my life.

Response from Veterans United

Brian, thank you for sharing your honest voice with us. We are sorry that you feel this way about your recent loan experience. We understand that third party companies can cause delays. These companies we cannot speak to but can assist in letting your voice be heard as well. Please feel free to contact our client advocate department to assist further. Thank you for your service and for choosing Veterans United.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend

Communication was spotty at times, but I'm sure there are reasons for this.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

The whole process was amazing. I started out just looking for some information withing 24 hours I had a response that I wad pre qualified and to start looking. This was im February then covid shut everything down. Danny and his team have helped me find a home during this time. I am fortunate to work an extremely stable job during all of this as well. But I didn't know it would be so easy with these guys. They were prompt with their responses on any questions I had. I started off uncertain but theses guys have boosted my confidence ten fold and I cannot thank them enough. Highly satisfied.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
Photo submission from Joshua C.

It's no secret that buying a home for the first time is complicated and stressful. I felt like VU understands this and makes it their mission to alleviate as much of the hassle as they can. My wife and I both agree the entire process was a lot easier than we expected. Thanks, VU!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
Would Recommend

Over all. Very happy.

Loan Officer: Kristen Czerwonka

NMLS# 1368053

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

If you're a veteran you owe it to yourself to work with veterans United if buying a home.

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

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5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

We are very pleased with the experience working with Veterans United. They worked with us through multiple attempts with several properties until we finally found the perfect home.

Loan Officer: Bo Clapp

NMLS# 1599128

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: Don Scott

NMLS# 165274

4.5 out of 5 Stars
Would Recommend
Photo submission from David S.

Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
Would Recommend

Underwriting team needs improvement. Loan was submitted to underwriting. Took two to three weeks and then the To Do’s started. To Do’s for a straight forward loan lasted about a month. Even up to closing. That made for an unnerving experience.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I was very pleased with VA United Home Loans, their team went above and beyond to make this dream a reality and I can’t thank them enough. I would highly recommend using Veterans United to anyone that asked. Thank you Veterans United!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Schulte

NMLS# 1815239

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

3.5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

3.5 out of 5 Stars
Would Recommend

Over the course of the underwriting I switched between agents a few times. There was a lot of confusion about when the closing was going to happen and a lot of miss information and understanding. I would recommend that agents don’t say when the closing is going to be until they’re 100% sure to make this process not as frustrating. Other then that the process was good and the agents were very helpful.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

The VU website was very useful with the “to-do” list, it helped keep me on track and organized!

Loan Officer: Matthew Czerwonka

NMLS# 1073284

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