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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,544

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,199
4
36,757
3
6,114
2
1,880
1
1,594

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Showing all 2,423 Army service member reviews from Washington

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5 out of 5 Stars
Would Recommend

Very professional and friendly staff. A very pleasant experience working through the loan process with a great team in Veterans Home Loans.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

I would strongly recommend using Veterans United.
They made the process as stress free as it can be.
Everything went smoothly and expediently.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

3 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

If you are a Veteran and are looking for a home buying team please do your shelf a favor and call Veterans United Home loans you will not be disappointed and if I can make a recommendation ask for Shannon Matlack she will not let you down and you will never be left in the dark about anything, she or her team will do all they can do to get you into your dream home

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Everything was timely and professional. It was so easy to reach my team. Having worked with other loan companies (USAA), I was impressed with the customer service I received from Veterans United and amazed at how efficient they were in comparison to other competitors in the market.

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend

Fast... easy... simple. People all kind and respectful.

Loan Officer: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Polk

NMLS# 1748681

4 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Terry R.

I will tell all the Veterans that I know and meet in the future how great it is to deal with this company. I will be keeping their phone number close.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Katy and her team were very helpful and went above and beyond to get me and my family into our house. The process was fast and easy even though it was during Christmas and New Years. We as a family started our New Years in a new house.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Great people

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

Such a pleasant 1st time buying process

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Awesome experience. Everyone was super helpful and we were completely aware of every situation through out the whole process

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

The entire team treated me like family, perhaps even better. Veterans United was with every step of the way and it all started with the Lighthouse program. Thank so very much!

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Nick was very helpful especially for us being first time home buyers. We had cold feet about everything a time or two and it was our biggest purchase ever but Nick was able to help.us.through everything.

Loan Officer: Nick Patton

NMLS# 1526151

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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See all 180,544 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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