I wouls definitely use Veterans United when buying a home.
My loan specialist went above and beyond the call of duty to make sure I was always informed and answered all my questions.the other VU staff members were always professional, polite and helpful in every way. Overall it was a positive experience.
Do not get a va loan
She went above and beyond everything was handled before I even had a question to askWill definitely use her in the future
We had some issues with our VA eligibility and Tim and the VU team not only helped us through it, but speed the process up. Thank you
If we ever buy another home... I’m calling Aimee! I can’t recommend her high enough!
If you want a company you actually cares about you as a person (not a number), who knows what they are doing, and will make the necessary time to ensure all your questions and concerns are answered, then Veterans United is the company you want working for you and with you.
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
Working with Veterans United was a stress-free and streamlined process. Submitting paperwork was easy and everyone I worked with was pleasant and helpful.
Working with this team was the best decision we could have made when we decided to make this purchase.
It was almost too easy. Aside from a couple of minor hiccups, everything went by quickly and smoothly. I felt confident in my teams abilities to make our dream happen!
Although we are overall pleased with our first time home buying experience, it was very difficult to understand the process and I believe communication was an issue. We thank Veterans United and our team for making our first home purchase happen, but we were very confused throughout the process with unanswered questions and communication issues.
Response from Veterans United
Thank you for your review Javier. We want to ensure that all of our clients, especially first time home buyers, are able to have their questions answered in a timely fashion. We want to ensure this feedback will help Veterans in the future not have similar issues with their home buying process. Our Client Advocate team remains available to you if you need to discuss further.
It was an excellent experience and they’re with you every step of the way. They made the process easier to understand and will treat you like family instead of a number. I am very pleased!
in working with Ted and Crystalline and Michael I was very pleased, the only issue was the incorrect information that was sent by the VA appraiser in Silverdale Washington . This person sent false information.
I would recommend VU not use this person again