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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,504

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,405
4
13,493
3
2,012
2
905
1
689

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Showing all 1,650 Army service member reviews from Washington

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4.5 out of 5 Stars
Would Recommend

Electronic signature for the forms was amazing and saved so much time.

Loan Officer - Washington: Ella Owens

NMLS# 89597

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

4.5 out of 5 Stars
Would Recommend

So simple. Every step in the process happened while I was transitioning into a new unit (Army) with an integral role at a very high operational tempo but the entire loan process took very little time and was incredibly simple.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
Photo submission from John S.

Honestly, I was a little skeptical at first when they contacted me, but Veterans United has been professional at all times and has made it easy for me to buy a home. They have been there for me the entire time to answer my questions and ensure I got a good deal.

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

So so easy to work with this company. It was like I was being taken care of by family.

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

She was always there to talk if i had a question

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

3 out of 5 Stars
Would Recommend

We did not receive our earnest check until almost 2 weeks later due to them mailing it to another address

Response from Veterans United

Thank you for sharing, Elena. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

The team was awesome. Very helpful

Loan Officer: Rob Dycus

NMLS# 1128622

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
Edouard P

My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Ryan was wonderful, so helpful for an older veteran. Kept reassuring us that it will work out, to a worrier old man. He is a credit to your company

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

From start to finish the lending officer was informative, Helpful and Transparent. It helped to build a trust relationship that beat out others who were trying to gain my business.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Glenn Leach was fantastic!

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

They were excellent and if you qualify for a veteran loan I feel this is the best to go with.

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Meagan Royer

NMLS# 1152482

3.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

2.5 out of 5 Stars

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Matt's knowledge of the VA loan process, associated cost and rules of the program made it easier for our realtor to help us find a house and work with the selling agent on the transaction itself.

Loan Officer - Washington: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

friendly, professional. Ready to help whenever I reached out. Willing to go the extra mile, even contacting me on personal time.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

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See all 121,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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