Electronic signature for the forms was amazing and saved so much time.
So simple. Every step in the process happened while I was transitioning into a new unit (Army) with an integral role at a very high operational tempo but the entire loan process took very little time and was incredibly simple.
So so easy to work with this company. It was like I was being taken care of by family.
She was always there to talk if i had a question
We did not receive our earnest check until almost 2 weeks later due to them mailing it to another address
Response from Veterans United
Thank you for sharing, Elena. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.
The team was awesome. Very helpful
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
Ryan was wonderful, so helpful for an older veteran. Kept reassuring us that it will work out, to a worrier old man. He is a credit to your company
From start to finish the lending officer was informative, Helpful and Transparent. It helped to build a trust relationship that beat out others who were trying to gain my business.
Glenn Leach was fantastic!
They were excellent and if you qualify for a veteran loan I feel this is the best to go with.
Matt's knowledge of the VA loan process, associated cost and rules of the program made it easier for our realtor to help us find a house and work with the selling agent on the transaction itself.
friendly, professional. Ready to help whenever I reached out. Willing to go the extra mile, even contacting me on personal time.