Veterans United guided step by step thru the whole process the whole was great and it went fast
Honestly I know that my particular loan was difficult based on the amount of changes in my personal and financial life right before applying for my life. That being said I really feel like there could have been better communication in regards to what the underwriter needed. I was asked to submit paperwork for basically the same item multiple times. I don’t know if this was due to the underwriter not being specific or not getting a specific request from my team. It was very frustrating and even stressful.
Buying a home can be very stressful. This was not the case with Veteran's United. Their loan specialists were there every step of the way for us. They reached out to us at whatever time worked for our work schedule. They get back to you promptly and more importantly they get the job done. Their loan specialists, more importantly, are sincere and dedicated to helping you. I have a very good sense when someone is not being sincere with me and, to their specialists: especially Tim Killday, that is someone you want on your side. Nohing but greatness to say about this company. We will be going back to them for the future.
Having easy access to a fax machine was extremely helpful I recommend you either get one or know where to go when you need one.
Glenn and Diane are a great team that made our buying experience great. They were so helpful, answering all our questions.
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
This people where the best we have ever worked wit through out the whole process. They treat us like family through the whole process.
Don't hesitate one minute about using V.U. You'll not find a better loan office to deal with.
I cannot give enough thanks. Everyone was so wonderful. I truly cannot believe how stress free the process was. I will always recommend United Veterans. Derek Russell is definitely an asset to your company.
Veterans United helped make our dreams of home ownership a reality. Our loan team was exceptional. I was nervous, at first, to work with a company that was local to my area, but all my worries quickly vanished with the amazing service we were provided with from the start. I would definitely recommend Veterans United to anyone who is wanting to use their VA benefits. We couldn't have asked for a better experience.An added bonus, we closed 3 days earlier than expected, as well! Thanks again for such a great experience in what can be an incredibly stressful time.
Veterans United was an amazing company to work with. I felt appreciated for my service as a veteran. Thank you all, I love my new home!
Just keep up with what they request. If you do your part they will go above and beyond their part.