I don't recommend Veterans United unless you are prepared for delays in your home buying process. It was quite challenging getting the process done and with three additional contract extensions it was disappointing and caused me to relocate from my previous home due to the blown timeline on their part.
Response from Veterans United
Peter, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Please use my original statement above. I was extremely impressed with your entire organization/operation. Thank you again.
If you're nervous about using Veterans United to buy your home, don't be. The process is really stress-free and easier than you might think. Use your VA home loan benefit by using VU. Also, their rates were much lower than USAA and a couple of other banks. Highly, highly recommend.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Veterans United provides the best experience when buying a house. The buying process is simplified through an easy to-do list and there are great benefits that come with choosing Veterans United. I was able to get a great rate, assistance with closing costs, and referrals for both a realtor and homeowners insurance. We really felt like valued customers with Veterans United and would recommend to anyone.
We had three serving options on the table. Navy Federal, USAA, and VU. Glad we went with VU.
I commented on Google that this experience, truly from start to finish, was the most stress free home purchase I've ever had. Veterans United, and Tribeca Northwest made an amazing team. We felt so well taken care of through all of it, I almost wish I could do it again. We are thrilled with our new home, and we can't imagine any way it could have possibly gone better!
I'm home, on a river, surrounded by cedar, alder, maple and wild birds. I'm home.
I literally have been telling everyone I know about VU, anyone that even says "I am considering moving..." I am texting them Glenn's information. I truly cannot thank VU enough for this amazing experience and the fantastic team I had. I want to tell everyone I know. Kristie and Glenn put up with my millions of phone calls, thousand emails all with a smile and an answer. I truly feel so lucky to have worked with VU.
Overall I was very happy with this experience I would have liked a bit more phone courtesy from some departments but overall was very pleasd