Who knows what would have happened if I would have went a different route. Now I know the family and I have a home to go back to after retirement! Thank you veterans united for everything!
Great experience. Veterans United lead us every step of the way. By doing so in steps, the process is doable which would be daunting if all was presented at first. They managed to produce a low stress level, through their support, in situations which could have been overwhelming!! We'll done!!
Veterans United Mike’s buying a home easy, they make it stress-free, they go out of their way to help the home buyer pursue their dreams, they simplify everything and they are always there to help you correct? Any problems that you may have. I never knew homebuying could be so easy or I would have done it way before now. I especially recommend.Maureen O’Hare and Shayna Uelk for there patience and guidance through the process of buying a home.
I have never worked with such a great group of people.
Great experience Keep up the good work. Even the realtor was impressed and hoped to work with VHU soon.
I shopped other lenders and and veterans united was the best for me and if you want the best in your home buying use Veterans United and you wont regret it , Mr. Patel was te best ever to work with . Thank you me. Patel from the bottom of my heart for all your help.
We encourage all veterans to use this company.. There staff and ease of getting a refinance loan was great. Thanks to all
As a veteran, we chose VU seeking to build a long term relationship with a bank. This is our second investment property, and have many more to come. I will never do another deal with VU again, and will not recommend.
Response from Veterans United
Bryan, thank you for taking the time out of your day to share this information. It is our goal to provide consistent and personable customer service as a direct VA lender. We would like to learn more about your experience, explore ways to improve and seek opportunities to continue serving you. Thank you for your service.
These people really know their stuff. Great support through the entire process. I would highly recommend them to any veteran. You can't go wrong with Veterans United!
Veterans United Home Loans is comprised of very professional employees. They are focused, experienced, and guide the entire loan process very smoothly. Doesn't get any better than this.
DO NOT USE. If you have a deployed spouse and are trying to move. Dont use them. They have NO clue what they are doing and will only cause more stress, confusion and distrust during what is already the most difficult times. DO NOT USE if you are using a POA. They have no CLUE what they need or dont. They will repeatedly tell you that your paperwork is good and at the last min tell you need something. I would not recommend Veterans United to my worst enemy even. I am making it my lifes mission to never let what happened to us happen to another military family.
If you are having issue with them enprovins@gmail.com. I would love to hear from you. I am working on a formal military ban on service members using this company.
Response from Veterans United
Johnny, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to learn more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
Seamless process, with the electronic submissions you’re always aware where in the process you are and what you need to submit or complete to keep things moving. Easiest mortgage process I’ve had.
Only issue was at closing time, when contracted services seller to pay for were put on our closing costs. Our realtor found the issues, we're fixed within a day.