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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,990

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 52 Other service member reviews from West Virginia

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5 out of 5 Stars
Would Recommend

Who knows what would have happened if I would have went a different route. Now I know the family and I have a home to go back to after retirement! Thank you veterans united for everything!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend

Great experience. Veterans United lead us every step of the way. By doing so in steps, the process is doable which would be daunting if all was presented at first. They managed to produce a low stress level, through their support, in situations which could have been overwhelming!! We'll done!!

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Veterans United Mike’s buying a home easy, they make it stress-free, they go out of their way to help the home buyer pursue their dreams, they simplify everything and they are always there to help you correct? Any problems that you may have. I never knew homebuying could be so easy or I would have done it way before now. I especially recommend.Maureen O’Hare and Shayna Uelk for there patience and guidance through the process of buying a home.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I have never worked with such a great group of people.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

4.5 out of 5 Stars
Would Recommend

Great experience Keep up the good work. Even the realtor was impressed and hoped to work with VHU soon.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I shopped other lenders and and veterans united was the best for me and if you want the best in your home buying use Veterans United and you wont regret it , Mr. Patel was te best ever to work with . Thank you me. Patel from the bottom of my heart for all your help.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

We encourage all veterans to use this company.. There staff and ease of getting a refinance loan was great. Thanks to all

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend
headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

0.5 out of 5 Stars

As a veteran, we chose VU seeking to build a long term relationship with a bank. This is our second investment property, and have many more to come. I will never do another deal with VU again, and will not recommend.

Response from Veterans United

Bryan, thank you for taking the time out of your day to share this information. It is our goal to provide consistent and personable customer service as a direct VA lender. We would like to learn more about your experience, explore ways to improve and seek opportunities to continue serving you. Thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

These people really know their stuff. Great support through the entire process. I would highly recommend them to any veteran. You can't go wrong with Veterans United!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

3.5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is comprised of very professional employees. They are focused, experienced, and guide the entire loan process very smoothly. Doesn't get any better than this.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

0.5 out of 5 Stars

DO NOT USE. If you have a deployed spouse and are trying to move. Dont use them. They have NO clue what they are doing and will only cause more stress, confusion and distrust during what is already the most difficult times. DO NOT USE if you are using a POA. They have no CLUE what they need or dont. They will repeatedly tell you that your paperwork is good and at the last min tell you need something. I would not recommend Veterans United to my worst enemy even. I am making it my lifes mission to never let what happened to us happen to another military family.
If you are having issue with them enprovins@gmail.com. I would love to hear from you. I am working on a formal military ban on service members using this company.

Response from Veterans United

Johnny, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to learn more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend
headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Seamless process, with the electronic submissions you’re always aware where in the process you are and what you need to submit or complete to keep things moving. Easiest mortgage process I’ve had.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

Only issue was at closing time, when contracted services seller to pay for were put on our closing costs. Our realtor found the issues, we're fixed within a day.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

More Reviews

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