Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,967

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,484
4
36,089
3
5,989
2
1,843
1
1,562

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 529 Army service member home purchase loan reviews from West Virginia

Clear Filters

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Jerry and Jessica were the Best... they helped me with all questions and making sure all paper work was done on time to make sure our closing happened without any problems. Highly recommend both of them for purchase of your home... Thank you Jerry And Jessica...

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

3.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Bobby P.

If your thinking about getting a VA loan I would recommend using Veterans United. They help you in a very professional way all through the loan process.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Jacob and his team went above and beyond to assist me in my purchase.

Loan Officer: Jake Powers

NMLS# 1565057

4.5 out of 5 Stars
Would Recommend

While the process for applying for the loan was easy, the under writing part was a lite undesireable . My loan coordinator did his best to ensure that things moved along even when underwriting was being a pain in the ass.

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

A company who truly cares about Veterans!

Loan Officer: Dane Frazier

NMLS# 1779989

0.5 out of 5 Stars

This experience was terrible. In the future, I will be utilizing USAA or any other institution that completes VA home loans. Issues such as missed interest rates due to lack of communication or laziness to incorrect paperwork as well as the having to rush to get last minute documentation on a holiday weekend after specifically asking multiple times if there was anything else that I needed to complete. Buying a home is stressful enough, but this experience was unbelievable. I will not be considering purchasing a home with Veterans United ever again.

Response from Veterans United

Hello Daniel, we want to thank you for providing this information to our team so that we may look further into your experience. We respect your freedom to select a service provider that meets your expectations, and we are sorry that we may not have earned the opportunity to serve you in the future. Your comments are valuable. If you would like to discuss any of these topics in greater detail, then please contact one of our Client Advocate team members.

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from Lesley L.

Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United , is the best . If you want to buy a house, please call them

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

The entire team made this process very easy for my family. With all the distractions that goes with moving and trying to buy another home these guys made it easy.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars
Would Recommend

The process had a few glitches, but overall went pretty smooth.

Loan Officer: Jeremy Essner

NMLS# 1520515

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

If your a veteran and are looking for a financial institution for a VA home loan you can’t go wrong choosing Veterans United, one of the best experiences I have ever had!

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Veterans United is wonderful! Our interest rate was low, and we got a great house with the amount of money we could barrow.

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

They were very easy to talk to and right on top of things

Loan Officer: Erica Haynes

NMLS# 1699489

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

Start your journey today!

Let’s Go!

See all 175,967 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.