This was my second time using Veterans United. First time for a refinance & second time for a home purchase. Both times I received top notch customer service & loan processes were handled efficiently.
My family and I can’t thank Veterans United enough for our 1st buying experience. The entire VU team was highly committed and highly communicative throughout the mortgage process. Ultimately, VU’s ability to keep the loan on track was flawless. Furthermore, the realtor you recommended Mr. Lee Thomas at Core Alliance Realty was amazing. He cleared his whole schedule and found us a house in less than 48 hours. Thank You
There was an amazing lack of communication from Josh and his team. I also feel like a lot of things were left to the last second and became an emergency when there was no need for this to happen.
Response from Veterans United
We appreciate the feedback Adam. We understand that a lack of communication can cause additional stress during your loan process. This information will help us ensure that other Veterans in the future do not have a similar experience. A member of our Client Advocate team has left you a message for any additional details. Thank you again.
Sam Carmack was extremely responsive, collaborative with our realtor and helpful
As a first time home buyer, Kyle was outstanding in guiding us through the process and ensuring that we were aware of all obligations and indemnities.
Great team and guidance from Jeff and Nate.
Veterans United made the process simple & easy
Pretty smooth process considering my complicated personal situation! I am very happy with result!
Everything went smooth as advertised for the most part.