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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,976

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,492
4
36,090
3
5,989
2
1,843
1
1,562

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5 out of 5 Stars
Would Recommend

So much easier to get ahold of people and get answers than other banks!

Branch Manager: Shawn Workman

NMLS# 169957

1.5 out of 5 Stars

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

This loan experience has been different than any other home buying that I have had. This team was so thorough, they are extremely kind, professional and helpful. This is my second time using VU. If another opportunity arise I would use again. Thank you Zach, Britney and team.

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
Photo submission from Roberto S.

As a first time buyer, Kollin King was very professional and helped explain terms and guide me through the entire house buying process. I do recommend him to other house buyers and new first time buyers.

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend

Samantha and her team did a great job!

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Outstanding job!! Where to begin... From the integrity, to quality of professionalism, to continually kind assistance, to a team that got my loan to closing rapidly and with the sincerest regard for my desired budget towards closing and mortgage amount.
Well done Joe and Jenny!!!!

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Bill and Abby were amazing. This was my first home purchase and I stressed myself out over every little detail for no reason. They were kind and patient with me while I cycled through my need to be in control of it all. Very kind, helpful and awesome to work with.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Stalling

NMLS# 1105433

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
Photo submission from Landon E.

Jodi was incredible and helped us every step of the way. I cannot say enough about the amazing customer service we received! Jodi and Kat were available at any time of the day we needed to ask them questions, and always had an answer for everything. They made the VA loan process so simple and easy! Will definitely be recommending our loan team to other families!

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Honest and clear

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Kristen and Donald were absolutely phenomenal! They worked through so much stress and so many unforeseen problems with us. Kristen calmly guided us through a very unique and problematic closing and got us in our home in perfect time. We are forever grateful!!!!

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

Outstanding team in every respect

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

4 out of 5 Stars
Would Recommend

Every one was very accommodating and patient with all of our questions as first time home buyers.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
Photo submission from Donald R.

Brothers and Sisters the people at. Veterans United are there for, always there to answer your questions. Top company. With great people. If you want a home of your own, this is the right place. Thanks to all of you for making this happen, wonderful job! Thanks Don

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Wonderful experience , for a company rated #1 for veteran funding it was awesome that Tyler made it seem like me were the number one priority to him.

Loan Officer: Tyler Schuster

NMLS# 1588316

5 out of 5 Stars
Would Recommend

Our Veterans United Home Loan team was very helpful. I was able to call, text, or email anytime when I had questions.

Loan Officer: Matt Ponder

NMLS# 1674156

3.5 out of 5 Stars

Not having extended working hour made it hard with my work schedule to have question answered

Loan Officer: Steve Kincheloe

NMLS# 328305

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See all 175,976 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.