Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 14,083 Navy service member home purchase loan reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Very easy process and friendly staff!!

Loan Officer: Chris Solomon

NMLS# 796629

4 out of 5 Stars
Would Recommend

Shri got vets are not to good with computers

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Harriman

NMLS# 1027267

5 out of 5 Stars
Would Recommend
Photo submission from Angelica B.

Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I personally would like thank your team for making a dream come true, very please with your commitment and access to you for any questions I may had

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Veterans United ROCKED!We were blown away by the ease of their loan process. We scanned and up loaded documents and followed a small check list and bam!We closed.We love our new home . Thank you Zack and Kat and the rest of the Veterans United team.

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

My team was helpful and professional throughout the entire process, quick response to any questions I had.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Jaimie was very knowledgeable and helpful with the whole process which took a lot of stress off of us as buyers.

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

2 out of 5 Stars

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

4.5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
Would Recommend

Loan Officer: Ute Joppien

NMLS# 1000202

5 out of 5 Stars
Would Recommend

Matt Torres did an outstanding job easing my stress through communication and follow through. He made the process essy.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Ryan Herman deserves a raise. Seriously. Thanks for holding in there for my wife. She said you made this happen as much as she did. I thank you for taking care of this while I was deployed.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Very thorough and professional..they really do care about you..took me from apprehensive to comfortable. They follow through on what they tell you..was always well informed ahead of time..would rely on them in a heartbeat!!!

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Dave Michaud and his team were very helpful and understanding. They answered all our questions and walked us through the process with kindness and reassured us that we were on track with everything.

Loan Officer: Dave Michaud

NMLS# 69775

3 out of 5 Stars
Would Recommend

Matt Hadley and Colin Park were extremely helpful at answering all of our questions and ensuring we had the information we needed to move forward. Kim Duncan on the other hand was unhelpful and extremely rude, snappy, and failed to do her job on paperwork that caused delay and when we went to advise on the situation she failed to know how to resolve or even listen to actually help. The help she provided was useless and ignored what was told to her. Her emails were rude and she at the end never called when asked.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from David M.

Veterans United treated me with more respect for who I was and not how much money I had. They treated me as if I really was their only objective for the day, and they made me feel like I really could own my own home.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Taurean Williams and Jake Wandel are awesome. I recommend them highly. They are knowledgeable but better than that they are patient, kind, and excellent in communication.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brenda Mertz

NMLS# 1654336

Start your journey today!

Let’s Go!

See all 108,766 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.