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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,878

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,794
4
40,597
3
6,666
2
2,073
1
1,748

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Showing all 518 Air Force service member home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend

This was a great experience! I love this company!

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Very friendly and professional staff that made the process easy and very timely

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

COULD NOT HAVE GONE BETTER!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
Photo submission from Richard W.

The entire team was exceptional in completing the process. As a veteran I was pleased that they made sure that all of the tasks were completed promptly and timely.

Loan Officer: Michael Ellis

NMLS# 1441197

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars
Would Recommend

The service was great, timely, helpful, and most of all I could do this from my house.

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

We had a fantastic experience purchasing our home all thanks to Cindy Woodham! Cindy is most certainly the BEST loan specialist we have ever worked with! She made sure we were always informed and aware of everything that was going on. She was always more than helpful to answer all of our questions! She should be recognized for the amazing job she’s doing for Veteran’s United!!

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

My wife and I are first time home buyers. We had heard horror stories of the process and had braced ourselves for the inevitable struggle. To our surprise , Ross and his team made this process a streamlined process that will surely be the platinum standard for future home purchases. Every step was explained in detail and every question was answered no matter how menial it seemed. Thank you Ross and team and to the entire Veterans United family!!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Incredible group. They walk you through everything. MY PEOPLE!

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

2 out of 5 Stars

From the very start, there was a lot of misunderstanding and poor communication between both loan agents and between the loan agents and myself. My realtor would get updated and I wouldn’t even know unless I brought things up. I sent emails and left messages only to get no response.

Response from Veterans United

James. thank you for taking the time to submit this honest survey. We agree that communication is a vital key in the loan process. We would like to hear more about your loan process and be informed about ways that we can improve. Please reach out to your client advocate team to discuss further. Thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

I truly appreciate what everyone has done in assisting me with purchasing a home. Thank you Veterans Home United :)

Loan Officer: Carl Zeigler

NMLS# 1884756

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

2 out of 5 Stars

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Please see my first comment. A wonderful experience with the best team.

Loan Officer: Joel Gigler

NMLS# 983692

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