Again, I cannot say enough great things about Veterans United and their entire staff for their upfront and timely communication and for treating me with respect and dignity.
Give it five stars would recommend the great experience when buying a home
I cannot say more than enough. I am a first time home buyer; completed my application and from start to finish it was less than a month. Applying with Veterans United was the smoothest and easiest process. My team was readily available at the drop of a dime; being a first time home buyer I had tons of questions. The process was so easy and there were no hurdles to jump over. I would HIGHLY recommend Veterans United before suggesting any other mortgage company.
Ben and Veterans United were amazing throughout our entire process and made obtaining our first home loan easier than I could ever have imagined.
Veterans United provided the easiest, all on-line mortgage process we have ever experienced in 40+ years. We will never use anyone else! Our 3-person team of Mark, Lee, and Nathaniel were both personable and professional.
Veterand United and Cindy Woodham worked diligently throughout the entire process and made things very simple. I was geographically separated from my family and even though I was 7000 miles away, they ensured my needs were taken care of to purchase my new home.
It took 3 attempt's at closing to finally close my loan/home. These attempts were due to my loan officers inaction's and lack of training which resulted in several hundreds of dollars in cost to me additional for days in a hotel and cost for additional expedited documents. Had I known that I was his first closing I would have either requested another officer or looked elsewhere; no offense to Carl, but my company would have never allowed me to operate on my first operation unsupervised, I fault the company's leadership, not him. The problem is I recommended your company to my seller for refinance and he received a discounted point buy down (approx $1200) on his refinance but I cannot even recover the additional cost to me because of your companies failures.
Response from Veterans United
One of our Client Advocate team members has begun to research your comments and will be working hard to learn as much as possible about what caused your closing delays. Exploring ways to improve, and seeking opportunities to continue serving our clients is our top priority. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. Thank you for choosing Veterans United and thank you for your service.
Do your homework before you call because they dont like to answer questions and they have "preferred realtors" that play their game.
Response from Veterans United
Hello Robert, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.
Buying my home with Veterans United was one of the best decisions I made all of 2019. The home buying process went smoothly and without a hitch. VU made no promised that they didn't deliver on. In the last few days before closing, I was a nervous wreck because I knew something just had to go wrong but nothing did. Closing happened and I am a very happy new home owner. I highly recommend Veterans United Home Loans to all vets who are looking to purchase a home.
I think everyone can agree that closing on a home that you want, can be extremely stressful. Through veterans United home loans, we got the best quality care! Their home loan officers made the process easier and successful. Thank you for everything! We LOVE our home!
When asked, Morgan should return phone calls instead of responding by email. I tried to call Morgan a few times, always got her VM. A couple of times, I specifically asked her to call me, she'd respond via email.
I would definitely recommend Veterans United to all veterans. They helped make our dream come true.
Time wise, it was very fast. I was very Happy with the short time it took from start to closing completion! Thank you Tony Boussad!
The whole team was always ready to assist and guide me through the process. Everyone was very professional and personable. I highly recommend Veteran’s United!
Veterans United came through once again to provide VA mortgage financing, through the good work of Garet Barry and his team!
Between Ross and Tim working as a team they were diligent about handling my Loan Process. This made the Effort all worth it.Keep up the Great WorkGod Bless you all!
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
My experience was superb! At 65 years of life experience, I have gone through the meat grinder of homebuying over the years. Veteran's United was a whole new experience that restored my faith in humanity and home buying...stellar process and service! Robert, Zac, and team members, went the extra mile three times as we changed our minds about whaat property to build-buy and even with the changeout of two developers and three competitive financers, Robert's Team consistently and expertly displayed exceptional professional service! Attention to detail, timely notifications, and top-notch customer service, again, again, and again! As a career service veteran and long-term USAA member, I highly recommend contacting Robert Sweeton at Veteran's Uniited for your VA home buying needs. If you are looking for a trustworthy professional and organization this is it!
Best home buying experience ever.
Veterans United made our experience as easy as cutting a slice of cake. We are 1800 miles away in CA and they could not have done a better job! We started the loan process a little nervous and before we knew it we were signing loan docs and being given the Keys to our Dream home. Thank You.P.S. we love the personalized coaster set and the T-shirt! What a treat....