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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,271

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,208
4
13,463
3
2,008
2
905
1
687

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Showing all 1,213 home purchase loan reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Veterans United made the process for easy for me. All I had to do was submit my documents and they did the rest. Two months later I have the key to my new home.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United. Phil was great and helped me with any questions I had and did a great job of keeping me updated and what needed to be done. The only part I was somewhat disappointed in was when I was passed to Austin. He did everything fine, but Phil sets the standards high and sometimes it just seemed Austin didn’t want to be working. Also, as this is my first home I’m not sure how the whole procedure works, but when I got the appraisal back I saw the date it was order was on the May 22, and we were scheduled to close on June 10. That just seemed really late especially when we were under contract for quite some time. It seemed late to me, but maybe that’s how all loans are. Overall, I would definitely use Veterans United and Phil and his team again.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Matt Thill answered all my questions and provided me a great experience throughout this process.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

My entire experience was wonderful. Jerry L and Alison were great to work with.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Friendly great service very convienent and quick to respond

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
Jamie R

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

Loan Officer: Eric Hermann

NMLS# 128481

3.5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Everyone was extremely polite and prompt. Fantastic group.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

excellent. Fast, friendly, efficient.

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Great customer service communication was excellent! Much better than the last company I used many years ago.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Positive

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

They had a great team helping me thru the entire loan process! Thank You Gus and Sheri!

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Barton

NMLS# 1563779

5 out of 5 Stars
Would Recommend

Loan process was very complete in allotted time. Was kept informed along the way which helped eliminate anxiety. Communications was excellent via voice, email and text.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

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See all 121,271 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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