Veterans United made the process for easy for me. All I had to do was submit my documents and they did the rest. Two months later I have the key to my new home.
I would definitely recommend Veterans United. Phil was great and helped me with any questions I had and did a great job of keeping me updated and what needed to be done. The only part I was somewhat disappointed in was when I was passed to Austin. He did everything fine, but Phil sets the standards high and sometimes it just seemed Austin didn’t want to be working. Also, as this is my first home I’m not sure how the whole procedure works, but when I got the appraisal back I saw the date it was order was on the May 22, and we were scheduled to close on June 10. That just seemed really late especially when we were under contract for quite some time. It seemed late to me, but maybe that’s how all loans are. Overall, I would definitely use Veterans United and Phil and his team again.
Matt Thill answered all my questions and provided me a great experience throughout this process.
My entire experience was wonderful. Jerry L and Alison were great to work with.
Friendly great service very convienent and quick to respond
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Everyone was extremely polite and prompt. Fantastic group.
excellent. Fast, friendly, efficient.
Great customer service communication was excellent! Much better than the last company I used many years ago.
They had a great team helping me thru the entire loan process! Thank You Gus and Sheri!
Loan process was very complete in allotted time. Was kept informed along the way which helped eliminate anxiety. Communications was excellent via voice, email and text.