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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,638

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,855
4
42,702
3
7,013
2
2,209
1
1,859

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Showing all 16,926 home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
Photo submission from Steven T.

Thank you - Aaron McMahon for all of your hard work in making this possible! We appreciate you so much! The Torres Family

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend

I really want to commend Forest, Jake, Miles my Realtor Jennifer August-Ruiz and the rest of the Veterans united home loan team for the wonderful job done throughout the process. They made sure to guide me step by step and assist whith any questions i had. Great job and much thanks.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

We appreciate the outstanding customer service. As first-time homebuyers, they made sure to keep us informed throughout the whole process. If you're trying to buy a home, look no further. These are your people!

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Btrisse M.

This company is the best you can ask for. They make sure you are well taken care of, and you don’t feel that they are just out to get your money, also to be doing everything online this process is very smooth.

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

My Veterans United loan team were very professional and knowledgeable during the entire home buying experience. From the credit specialist to the loan team, my questions were answered quickly and communication was on point!

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Great experience my team made everything go really smooth thanks Rachel, Stephanie, and Kendra and a shout out to my real estate agent Myla....thank you guys

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

0.5 out of 5 Stars

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Initially, I had a rough experience with the person who pre-qualified me but the loan team more than made up for that. I'd say the only advice I'd give for that person is to take the time to listen to the needs of the Veteran, and cater to his or her lack of experience in home buying. I know in my industry, I have to listen to my customers and understand where they're getting their basic knowledge from, then gently guide them to the right answers. That's allowed me to improve customer experience and satisfaction in every business I've managed.As far as the loan team goes, don't change anything! It works, it's not broken so don't fix it. Good luck to you and all the best,Respectfully,Don Novak

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Lister

NMLS# 1918805

2.5 out of 5 Stars

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
Photo submission from Carson M.

I could not have selected better agents to work on my behalf, courtesy, knowledge, understanding, prompt and above all, great communicators. It was my pleasure and honor to work with such a great team. Best wishes to all.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

We had a wonderful experience working with veterans united ,it could not have gone any smoother.

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Working with VA United was the best experience we could have hoped for. From beginning to end the whole team was so helpful, knowledgeable and fun. It was truly a good experience that I would recommend to any vetern thinking of buying a home.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Without a company like Veterans United lots of Veterans would have a hard time purchasing a home, especially those that live in areas like South Florida. There are many Veterans that had to move out of their hometown because they could not afford the high house prices in the area they grew up in and after returning back to their hometown several years later they find themselves priced out of the housing market. Without knowing about Veterans United most of them ended up moving to another location. I referred Veterans United to one of my work colleague that was born and raised in Miami that was about to leave to another state until I told her to give Veterans United a try. Again many thanks for the service you provide for my fellow Veterans.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

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See all 218,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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