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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,344

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,427
4
34,852
3
5,783
2
1,782
1
1,500

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Showing all 1,149 home purchase loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

3 out of 5 Stars
Would Recommend

Go with a VA loan locally, not out of state. Experience felt non-personal. We had to point out multiple things on paper work that were incorrect, only to be told they were correct, then have lender come back and tell us we were right, it was incorrect or system generated. Lender forgot to include POA, delaying signing by multiple hours, after it had already been delayed multiple times. Great deals, frustrating experience. Purchasing home was not smooth or easy process. Review your paper work throughly, otherwise you’ll end up signing for something that’s over budget or just overall incorrect.

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

as a 79 yr old vet and not very computer friendly, I was helped a lot by Veterans United and they were very patient with us. They helped us a lot with paper work and the step by step process. Now one year later and a year older, refinanced, or what ever you call it, and
with new lower interest rates reduced monthly payment $100 a month.
Could not ask for a better outfit to do business with !

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

The loan process a bit stressful but less than most companies out there! The Loan was good and fair! I like things to be direct and simple, Dane did a very good job working hard to meet our goals!

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Amazing! Couldn’t be happier with any other lender. Great people to work with during this process. I loved how easy it was to upload any Necessary documents and to navigate the website.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I would recommend this company to everyone. They made the whole experience fast and easy.

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Amazing experience everyone I dealt with was super helpful.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

4.5 out of 5 Stars
Would Recommend

All good

Loan Officer: Gerrit Hane

NMLS# 1002285

0.5 out of 5 Stars

If we ever buy again in future it will not be through Veterans United because this has been the worse experience we’ve ever had.

Response from Veterans United

Kayla, we're sorry you feel as though your service was not up to our standard. We'd like to know what led you to feel this way. Please contact our Client Advocate team to share your concerns.

5 out of 5 Stars
Would Recommend

I feel very blessed to have worked with my veterans united team. Each member did their due diligence in their role as loan specialist, cheif financial officer, and transaction coordinator. It was like having my own Alpha-team.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Danielle was amazing to work with - she answered texts from us even while she was on vacation and we really felt like we were a priority to her. She made the entire process as stress-free as possible and I would recommend her (and Veterans United) to anybody! I appreciate that they are a local company, with people in the office that I can speak to in person if I have questions, instead of trying to navigate a phone system and speak to someone on the phone who doesn't know the area.

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

0.5 out of 5 Stars

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Outstanding Staff and always made us feel welcome.

Loan Officer: Jason Polk

NMLS# 1748681

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

This was my second time going through Veterans United Home Loans and they always go above and beyond to help us. Just communicate with them when issues arise and they will help you with anything that is within their abilities.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veterans United Home Loans helped make our home buying process very pleasurable even though this was not our first VA Loan. Our first VA loan experience was not as great as it was through Veterans United Home Loans. If your looking for a company to go above and beyond to help you with your loan process than this is the right place! Awesome experience by far!

Loan Officer: Josh Kittle

NMLS# 1035193

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See all 168,344 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.