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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
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Showing all 3,289 home purchase loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

I believe that every Veteran that is looking to purchase a home should go through Veteransunited because I know they are the very best in helping you obtain your home!

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
Would Recommend

The whole house inspector did a poor job. I think he didn"t want to get his hands dirty. The foundation behind the garage was undermined and he missed that completely. Now I have to repair this which could cost me thousands of dollars.I sure the hell would not ever recommend that outfit again to anyone!

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Everything went as smoothly as the home-buying process can be

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

V.U made it simple to buy a home. The to-do list made everything easy.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

My girlfriend went thru Bank of America for a mortgage and it took over four months to procure. Her credit rating is higher than mine. I am extremely pleased with Veterans United ! The whole process took barely two months!

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Everyone was great from beginning to end was very helpful was always there when we called have to say we truly truly appreciate what everyone has done to help us in purchasing our new home we love the home would like to say THANK S TO EVERYONE

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

When I first called Veterans United and spoke to Ryan Kawelaske I was a bit apprehensive doing an online application. However, Ryan was courteous and answered all of my question's, as well as given me the website to do the research my self. All during the process of buying our home we were treated with respect and all my phone calls or e-mails were returned in timely manner, and the closing was less then 30 minutes. Additionally, Veterans United would not authorize the loan until all repairs were signed off by the home inspector. This may have delayed the closing another week. However, it saved us additional expenses after taking procession of our new home. Our realtor stated "he has never seen an inspection so critical in all of his years of selling homes." Ryan Kawelaske is an asset to the organization and I would not hesitate to recommend him to my fellow veterans.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Never give up on your DREAMS!!!..my dream was to one day buy a house...days went by and some how I was always unable to purchase a house...days turned into months....and months turned into years...finally after 10 years of renting and waiting...i came across Veterans United...i felt very lucky because...Andrew Beckett answered my call...and told me "i will do everything i can to help you achieve your dream".....there were some challenges along the way....but Andrew and his team...were always there for me...to help, guide and assist me every step of the way.....my dream came true on September 7 2018!!..i finally bought the house i always wanted........i wish i had the talent to write a good article ,but i don't have that talent...I'm just a regular person...a proud veteran..who served with pride and honor in the US Navy... The only message and advice i can give future veteran homebuyers...is that..ci i VALUE Veterans United home loans and Andrew Beckett and team...please give them a call trust me you will be very happy that you did!!!...

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The overall experinnce wonderful, I m a home owner again I cant not thank the team enough, my hat off to them. I appreciate the entire team.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Overall a very simple process to follow. I like how you can upload documents on their website. It can be a long drawn out process but at least they communicate with you on any issues that may arise. There was an issue at closing but it was addressed and handled by the loan team. Good feedback and communication Ben Long and Kat Spellman.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Veterans United dream team!!!!!!!!Kathy petricekAlberto barbaHolly king

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Great experience, we have used VU twice now. Always there for us.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Very professional from start to finish. I didn’t think I would be able to get a home and the credit counselor and loan officer made it happen.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Would not have been able to get our house so soon or at all without the help from the staff of Veterans United

Branch Manager: Mike Dapkus

NMLS# 278249

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See all 129,131 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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