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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,600

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,039
4
14,661
3
2,159
2
991
1
750

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Showing all 1,724 home purchase loan reviews from Maryland

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5 out of 5 Stars
Would Recommend

DEFINITELY ASK FOR HEIDI BALIEY HOUSTON TO BE YOUR LOAN OFFICER. YOU WILL BE AS HAPPY AS ME. MY ONLY REGRET IS I CAN ONLY RATE HER A 10. IF THIS WERE A TEST SHE EASILY SCORED A 100. KEEP UP THE GOOD WORKHEIDI AND HER TEAM ARE AWESOME

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was professional, knowledgeable, and available to answer questions. They were easy to work with and made the entire home buying process easy.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend

As a first time home buyer we were reluctant to commit to the home buying process, and the team at Veterans United (especially Don Perrin) assisted us with breaking through and now we are saying why we didn't do this anytime earlier. Thnx VU!!Blanca & Anthony Nixon

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The team was very experienced and willing to answer all of our questions day or evening.Thank you very much to Stephanie Pantaleo, she was patient kept us informed at all times.Thank you to Bobbie Hafford, Kenny Aston, Matt Lucas, and Collin Ward

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United Home Loans when purchasing a home.The staff are very professional,friendly,& helpful. Staff & information is always available. They will always keep you informed concerning your loan progress. What an awesome journey & experience. Thanks, John & Dawn Norman

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Phil was such a pleasure to work with. He responded to all questions and concerns with great urgency and sensitivity. The app made what would normally be an overwhelming document-collection nightmare much easier. And working with Austin was like having a personal therapist assigned especially to me. The entire process was seamless and I will actually miss speaking with both Phil and Austin now that we’ve closed. I doubt most people can say that about their mortgage lenders, and the home-buying process. I absolutely recommend Veteran’s United and will return for my next home purchase.

Loan Officer: Philip Hojnowski

NMLS# 1254234

0.5 out of 5 Stars

Go anywhere else. The welcome mat was a nice gesture but for a person who lost 9,000$ due to inexperienced personnel.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

I would say to all veterans out there, that there are companies that truly care about and employ people who care about veterans. Veterans United is leading the way..... you feel appreciated that you chose them and they will definitely reciprocate the trust.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Veteran United made my dream come true! I was supported throughout the process and dare I say it, it wasn't such a difficult process. Katie Rose and Jennifer Heishman worked with me to ensure that all paperwork was submitted in a timely fashion and it was relatively painless. I wish I have known about wonderful service earlier, but ecstatic that I made that phone call. Just imagine, one call and you may have your new home like me!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Meredith H.

My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

If I hadn’t just pirchased my dream house, I would totally use Veterans United Home Loans again. Thanks so much for putting me in my dream home.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This is the third house I've purchased, the second using my VA loan. I still cannot believe how easy and stress-free the process was thanks to Veterans United. They were fully communicative, explained anything I didn't understand, and quick to respond to my inquiries. The transparency from who to contact about what to where I was in the process contributed to a lower level of stress. The realtors they recommended were stellar and worked with Veterans United seamlessly. I cannot recommend Veterans United enough!

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They made me home buying experience easier & painless. They were quick to return my calls about any questions or concerns I had along the way. They also referred me to a great realtor.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Jake was great and handled everything hands down best I have ever dealt with.

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Monique G

I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United helped me realize my dream of owning a home when I didn’t think it was possible. Rob Parham never had any doubt and encouraged me the entire time. I would definitely recommend Veterans United.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Veterans United has excellent customer service.They made our entire home buying experience a breeze. They gave us continuous updates and was very responsive. They answered the few questions that we had before we even asked them. That alone, helped elevate a lot of stress for me and family. My entire experience from the application process to after closing on our home was awesome!!! We didn’t stress not one time with the Veterans United. Joel, Gigler and his team was great! I highly recommend Veterans United for your home buying experience!

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

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See all 133,600 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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