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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,611

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,502
4
13,502
3
2,013
2
906
1
688

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Showing all 2,628 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

I have bought a few houses in my time. This was the nicest pair of persons I have had.

Loan Officer: Kath Athanassiou

NMLS# 842626

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Kerry W.

I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

They have been patient and great through the whole experience. If there were any issues they were remedied quickly and professionally.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Awesome job

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

System was easy to navigate and very timely.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

The process was so easy! Just complete the to-do items and it's all downhill! I've been approved and closed on a home with an average credit score.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

4 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

I am rating my experience as a 10, because Dave and his team went above and beyond to make sure our loan was ready to go on the day we had planned to close.Working for a bank, I know there can be 100 different things that can go sideways when working with a mortgage file. This time was no different and Dave and Jim really stepped up and helped us make sure we got to the closing table on the day they said we would. Thank you very much for working with us!

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Very easy and helpful to work with

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Matt Brandt on Derek's team e-mailed us with an update on Fridays to keep us informed on the status of our loan.

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Staff was there with us all the way. Answered all my questions and basically held my held my hand thru the process of financing a home.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Excellent service. I work 12h night shifts and my loan specialist Joel was able to work around my schedule.

Loan Officer: Joel Deiber

NMLS# 1698013

0.5 out of 5 Stars

I sent an email to customer service. I have never had a worse experience in my life. Communication is very poor. I will never do work with you company again.

Response from Veterans United

We appreciate the feedback. We want to ensure that all of our clients have a great experience and this will go a long way to help have this taken care of. I understand you were contacted by a member of our Client Advocate team and they were able to address your concerns. Please let us know if there is anything else we can do to help in the future.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

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