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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,363

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,639
4
42,653
3
7,007
2
2,205
1
1,859

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Showing all 2,333 home purchase loan reviews from Minnesota

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5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Makes the whole process smooth and easy and is the reason I'm a repeat customer.

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Benjamin W.

My team was fast to respond and they knew what they were doing

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Simply stated, if you’re considering applying for a home loan, do it! Veterans United will help you succeed. Extremely fast, easy to complete and in within minuets you could potentially be buying a home.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

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5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

The way everything is set up from their use of technology, to the structure of their team, to the people themselves made the whole process smooth and efficient.

Loan Officer: Josh Jennett

NMLS# 1933969

3 out of 5 Stars

A reinspection is not required after a reappraisal.

Response from Veterans United

Jacob, thank you for taking the time to share your voice with us. With every loan being different than the other, it is hard to say what may have caused a reinspection. We invite you to speak to our client advocate team to assist you in any questions that you may have post-closing. Thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend
Photo submission from Robert T.

Excellent! Veterans United made our home buying process about as painless as possible! From their amazing loan specialists, to the ease and accessibility of their website to view, sign, and upload your documents! Highly recommend & “2 thumbs up”!

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

Overall my service with Veterans United was pretty good. I was unaware of the inspection and appraisal fee because I’ve never bought a home before so I would suggest in the future you let first time home buyers know of the fees they are needing to pay in the future. Also there was some complication with my closing paperwork the day I closed so I didn’t close at the time I was scheduled and luckily my wife and I had flexible schedules but others may not be so fortunate. Other than that it was pretty simple to get through the process and you guys worked pretty fast and efficient. Thank you very much

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

I truly felt that they were looking out for my best interests at every turn.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Very easy to use which was a welcomed relief. Our loan representative was super attentive and keep us updated. I strongly recommend using them to help you use what you earned serving our country. In the Air Force we say Aim High and Veterans United follows that motto with it's service.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I highly recommend anyone who is a veteran who needs or desires to purchase a home as they are very courteous, respectful and helpful with any questions or concerns you may have. It was a painless process. Thank you so much for making our dream to come true.

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

See above two comments.

Loan Officer: Matthew Istwan

NMLS# 1565050

2 out of 5 Stars

Katie Willis was our loan specialist, we feel as though she made this experience very stressful and was poor at communicating with us thus bringing us down to the wire in closing our home loan on time. Yes we did close on time however we were down to hours wondering if it was going to happen at all. I feel the break down of communication between what was pending and needed fell on her, I understand the VA did not do appraisal on time and that should of been communicated to us as soon as it was rescheduled, instead of her answer to me " when I know you'll know" when in fact I had to later call and beg appraiser to upload appraisal or "we would not close". Please contact me for further details on this unhappy process. I don't feel rating Veterans United as a whole or Katie Rose whom was very helpful the two time we spoke based on Katie Willis is fair.

Response from Veterans United

Edward, thank you for taking the time to speak with a member of our Client Advocate team today. Please do not hesitate to reach back out if needed. We truly appreciate your feedback.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

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More Reviews

See all 218,363 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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