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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,542
4
34,872
3
5,784
2
1,782
1
1,501

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5 out of 5 Stars
Would Recommend

Ashleigh and her team made my dream a reality!!

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Very easy to get all the paperwork needed and submitted through their website and app. We always knew what stage we were in and what we needed next. Great loan team, very easy to talk to and work with.

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
Photo submission from Dustin H.

From start to finish Vet United was awesome. From working with Kindra to working with Mitch ans Jessica it was all around a great experience. I would highly reccomend other Vets to use Vet United.

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Senior Production Manager: Scott Ratliff

NMLS# 976418

4 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Top notch team! We went from application to close in 40 day!

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

1.5 out of 5 Stars

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

I will for sure recommend all three of you to family and friend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

I would and have recommended Veteran United over the a brick and mortar Banks

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

Loan Officer: Marie Houchen

NMLS# 310760

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

This was a goal for me and wife to upgrade to a dream home for our family. We both worked hard and have great careers and going through veterans united just made it all so smooth. Q

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Aaron was top notch and made sure to answer any questions I had without delay. I feel very good.about the whole process.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

The entire loan process from start to finish was smooth, speedy, and easy. The loan officer was professional, experienced, and personable. The online loan application and document submission was user-friendly and made clear what was required. Access to the system or someone on the phone at all times of the day or night was convenient. No complaints whatsoever with this company or the staff. Highly recommend Veterans’ United!

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

I would recommend this company to anyone looking for a friendly helpful service. The experience I had working with them was AMAZING! Not a single issue or compliant.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job and made my home buying experience. They explained everything to me and any questions I had were answered immediately. They are extremely professional and helped me close within 30 days. I would recommend them to any veteran who wants to purchase a home!!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

1 out of 5 Stars

I would recommend going through a local credit union or bank vs. using Veterans United. My first loan through VU was great and seemless, the second was very impersonal and nothing but a hassle for me. I would not recommend using Veterans United.

Response from Veterans United

Ethan, we are sorry if you felt like a number and not the valued Veteran we see you as. We strive to provide you the VIP you service you deserve, and we're sorry if we failed in that. We appreciate your comments and the assistance you've provided in pointing out this area of improvement.

5 out of 5 Stars
Would Recommend
Photo submission from Katherine S.

If you are unsure about who to choose for your home buying journey as a veteran look no further. The team at Veterans United were reliable, knowledgeable, and best of all their online site made each step a breeze and allowed us to track the process and feel in-the-know the entire time. Highly recommend!

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

3 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars
Would Recommend

I would recommend them to any of my friends and family, they helped out a lot. They understood my specific needs and meet them perfectly. We had a specific set of goals and not only did they meet them but they surpassed them as well. My family thanks them, as do I.

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

The team i worked with did a outstanding job,they are very talented at what needs to be done. I would recommend them to anyone who would like a veteran United home loan.

Loan Officer: Eric Hermann

NMLS# 128481

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See all 168,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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