I felt like they lost paper work I had submitted several times or they didn't actually look over the paperwork I provided before making a call to me for additional paperwork that had already been submitted. As soon as we made an offer on the house I should have had a very detailed check list of what I needed for my loan. I spent several hours collecting paperwork at last minute requests. It was extremely frustrating.
Exceptional Experience and team that did everything they could to make my home buying experience better.
Great experience! Very easy, staff was great very patients ,kind, and helpful
High rates and fees are high
There was some miscommunications and the Underwriter has some weird hoops to jump through at the end for closing.
Their online system was pretty easy to navigate especially since all of my required documents were already in digital form. I felt the paper copies of documents were unnecessary. Perhaps only send them upon request or if they are deemed necessary?
Easy to work with, great communication, and made buying a pleasure