Veterans United is a great place to get your VA Loan from. I had an excellent experience.
They fought very hard till the last minute to help me with my transaction to get this house
I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!
Don't use them.
Response from Veterans United
We appreciate you taking the time to provide your opinion, Steven. Please contact our Client Advocate team to share the details of what led you to feel this way. We'd like the opportunity to try to prevent other Veterans from feeling this way.
Another seamless transaction! BRAVO Nick Kundert! I will come to him for any and all future transactions!!
Overall, I had a great experience. Malika Jackson was outstanding as was Tommy Purk. Some confusion and miscommunications occured, but fast response and patience from everyone made house buying with Veterans United a pleasure.
The Veterans United team were professional and closed my loan on time. Excellent customer services. Thank you Veterans United.
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!
There was little stress and our Veterans United Team made this easy for us. They worked with us every step of the way, returned all our calls in a timely manner and eased any concerns we had. Great experience. Wonderful team, thank you all so much.
The process started out great. From the light house program to starting to purchase my home . It fell apart and became an absolute mess towards the last two weeks and in all honestly had I not displaced my family I would have walked away and never gotten the loan through veterans United. Your staff should be held accountable for how they treat people . Lisa Pino , my real estate agent was my God send .
Response from Veterans United
Thank you for sharing this feedback with us, Ashley, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
If you're looking for people that have you and your interest at heart.Veterans Untied is the right place for you to be. Great people and I can say they really know how to get things done.Thanks again to the Veterans United team that made Ms. Helen's and my dream come true.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
VU is great! I wouldn't think twice about recommending veterans United to other veterans or wouldn’t think twice about reaching out to them for anything regarding real estate and mortgages Ty