Veterans United was diligent in their approach to getting me qualified for a loan and in the process of completing all the paperwork. The team was constantly in touch with me, and I never felt lost. They provided one of the best support systems I have ever worked with.
The process was quick, and very efficient.
Charlie and Lori were quick to answer questions and very knowledgeable
The experience of buying a home can be stressful but with Veterans United it was very professional and they stick by you to answer any questions along the way.
Will be working with them in the future of I purchase another home.
I have all but the best experience, with the pepole from veterans united, Thanks again to John Stockstill and Amber Taylor
I was committed to another company (Clearpath) that I liked very much, but Veterans United finally won me over with an offer too good to refuse.
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Veterans United is a great place to get your VA Loan from. I had an excellent experience.
They fought very hard till the last minute to help me with my transaction to get this house
I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!
Don't use them.
Response from Veterans United
We appreciate you taking the time to provide your opinion, Steven. Please contact our Client Advocate team to share the details of what led you to feel this way. We'd like the opportunity to try to prevent other Veterans from feeling this way.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Another seamless transaction! BRAVO Nick Kundert! I will come to him for any and all future transactions!!
Overall, I had a great experience. Malika Jackson was outstanding as was Tommy Purk. Some confusion and miscommunications occured, but fast response and patience from everyone made house buying with Veterans United a pleasure.
The Veterans United team were professional and closed my loan on time. Excellent customer services. Thank you Veterans United.