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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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5 out of 5 Stars
Would Recommend

As a first time home buyer I found the process a little intimidating,but Dylan and his team patiently explained what needed to be done. Since I didn't have a printer he suggested I go to the UPS store for required signatures and statements. He explained what payments I needed to make and what they were for including home owners insurance. When I told him the area I was interested in he referred me to an experienced real estate agent in Bret Jenny. Bret was very knowledgeable and even went so far as to help me move some furniture into my new home.I highly recommend Dylan Morgret and his team.

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

I have purchased a few homes in the past but non went better than this one. If you have reservation about the hassle of home buying set your mind at ease. Veterans United work as if they’re a true partner.

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

The team at Veterans United made the home buying process a smooth and worry free adventure, I will definitely be using them again in the future!

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from David L.

Kayla, David, Josh, were absolutely AWESOME!! Actually better than awesome, but I can't think of a better word to describe the entire team! Just fantastic!!

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Jason. has heart, Carl and Jason by the book with determination about the individual veteran specially the combat veteran whose spirit has been permantly amputated such as I.Richard is outstanding, the real estate agent, he follows through. REMEMBER WHAT IS SAID, YOUR NEVER ALONE,...IT'S THE TEAM...GOD BLESS AND YOUR PRAYERS WILL BE ANSWERD...RESPECTFULLY....JOE. PICKELL

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

My husband and I bought a new home across country and decided to use the builder's broker because of the "incentive" associated with that. Boy was that a mistake. We traveled to the new city several days before close with 2 dogs and all our furniture following closing behind with a moving company. We locked our rate and thought all was well. We sold our home as instructed and cleared the old VA, but the day of closing (we had a hint a day or two before over the weekend) the lender announced they couldn't close the VA loan. All of a sudden we're sitting in a hotel with everything in tow and we have to start the whole process over or walk away from our down payment. We loved the home and didn't want to walk away so in desperation we called Veteran's United, who we'd spoken to before. Veteran's United listened to what happened, said there was no reason the VA loan couldn't be done, and immediately fixed the problem. They literally saved the deal and kept us from losing the house and all our money for the down payment. They were professional and got it done in less than 30 days with Thanksgiving Holiday in there. They were professional and courteous and never once left us hanging. They even worked on the weekends where necessary to get this done. We don't have enough nice things to say about them. We should have gone to them in the first place. If you're doing a VA loan they are the best in the business. If you're using any other kind of conventional loan, I would still talk to them first. They won't drop the ball, they won't leave you wondering what's going on and they won't make mistakes. If you have any kind of unusual situation don't risk another broker or lender-especially if it's a VA loan. Other lenders may say no problem, but talk to Veteran's United first. As another addition, they got us good rates at the last minute-not easy since we lost our lock-and they kept the costs to a minimum. Five stars all the way from us. We'll use them again.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Thanks everyone for making my Christmas wish come true!

Loan Officer: Dylan Morgret

NMLS# 1493964

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I could not be more pleased.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Working with Veterans United has not been only a positive learning experience, but we feel that Dylan and Paul have become our friends. They were always there to answer our questions and lift us up when we had a few bumps in our road.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Absolutely recommend, probably the easiest way to buy a home

Loan Officer: Winsor Cooper

NMLS# 317950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Working with Veterans United was a pleasure and I would gladly recommend them to any other Veterans looking for a Loan.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Kayla went above and beyond to help and guide me in the process. Aron Cowsert gave me great guidance in how to get my credit issues in order. David was easy to work with and was a pleasure in his assistance in getting things done.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The Team at Veterans United Home Loans became my extended family. I am a 1st time homeowner. Throughout this home buying experience your life is an open book...the good and the bloops in your financial history is all on the table and my team treated me with the utmost respect and professionalism with hand held guidance. I simply love them and truly grateful. Sandra J.

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

You can’t go wrong with it,and after they hand you the keys you’ll be proud you chose the right team. I did...

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Both Carl and Jason were great and it was a very painless home buying experience. Thanks!

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Go with Veterans united... awesome team.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Aaron F.

Every step of the way I felt taken care of. It was a very stressful experience, and Dan and his team did a great job of guiding me through the process. I appreciated the visual "to-do" list so I knew exactly what information I needed to provide.

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Ashley and her team made the whole process super easy for a first time home buyer. They walked me through each step and made kept in constant contact with through email, text, and phone. In steps where I did not know what to do, they stepped in handles business! I would recommend this team to anyone. Thanks guys!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

To all the active and retired veterans wanting to by a home, you can't go wrong with verterans united, they will work with you till the job is done. All you have to do is the foot work and make the call, and your dream of owning your own home will become a reality. Thanks again John and Mayla

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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