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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,097

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
129,780
4
35,962
3
5,968
2
1,838
1
1,549

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Showing all 1,735 home purchase loan reviews from Nevada

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5 out of 5 Stars
Would Recommend

The team Ashley assembled was amazing. Friendly, knowledgeable, communicative. We are vary, very happy with our experience.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
Photo submission from Bayani B.

Highly recommended, second to none!!!

Loan Officer: Kayla Prewitt

NMLS# 517082

3 out of 5 Stars
Would Recommend

A lot of hoops to jump through.

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

1 out of 5 Stars

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Both Of The Ladies That I Worked With On This Loan Were Outstanding. I Would Recommend Them Both For A Promotion.Jimmie D. King

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Fatema J.

Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Excellent service and friendly staff that guided me through my home mortgage process flawlessly !

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Very easy to work with & also very accessible for my questions which were many.

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Best experienced I had in buying a home very easily and simply done with veterans United

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The process was easy, efficient and fast!

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Everything was done very efficiently and professionally.

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Nick and his team were awesome and very very helpful and informative! They made our process so easy and smooth! I will definitely recommend him and his team.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Byron M.

The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

All the steps I needed to take to process my loan was easy to follow online. I chose Veterans United because Google stated it was America's #1 rated VA Loan lender. And as of today, I 100% agree!

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Veternsunited made my home buying experience very easy By allowing me to send my documents electronically which made it convenient

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Rachel and Stephanie were amazing!! This is my first home and they made the process so easy and smooth.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

They made sure I was prepared for the underwriter. I couldn't have asked for a better team.

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
Would Recommend

My experience with VUHL was overall good. They were quick with their responses and were able to answer most of my questions. The reason I gave an overall rating of 7 is due to a few issues I had with one of the associates I was assigned throughout my loan process, Stephanie Pantaleo. Unfortunately when speaking with her over text, she was very short and failed to provide detailed information when questions were asked. I also received an email from her suggesting that I lock in my rate at 3.5% due to the federal announcement that was being released the afternoon the email was sent. Stephanie suggested that there was a high possibility of rates increasing. After researching the federal announcement I found that this information was incorrect and it was well known that rates would be decreasing by .25 percent. I chose not to lock in that rate and locked in the very next day at 3.375%. I feel as if she was giving me false information in order for me to lock in at a higher percent rate. When asked about certain title fees and information in regards to closing cost, she suggested that if any changes were made then I would delay closing. All of these things made me feel as if she were doing what was in her best interest. As a home buyer, a lot of the information I requested is information any home buyer would be unfamiliar with and therefore a short phone call to explain fees would have been beneficial versus sending short/unsatisfactory responses. My realtor enjoyed working with VUHL, however she also shared my thoughts in regards to Stephanie’s phone etiquette and responses.

Loan Officer: Rachel Bruce

NMLS# 951471

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