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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,640

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,219
4
36,042
3
5,984
2
1,841
1
1,554

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Showing all 1,797 home purchase loan reviews from New York

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

The "To Do List" is a great feature. Upload documents from anywhere online.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Crystal was amazing and extremly helpful with the whole process. She was awsome.

Loan Officer: Crystal Washington

NMLS# 1588494

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Everyone was very professional and helpful during
the whole process

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Zackery S.

Veterans United was an absolute pleasure to work with. They made sure everything was in order and that I was well taken care of throughout the entire process. I would recommend their services to all of veteran friends.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Team was very helpful and understanding.

Loan Officer: David Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

This is the Second time we have used Veterans United Home Loans and are Very Satisfied and Happy with whole process. Everyone on the Team was Exceptionally Helpful and Efficient.. If you're going to Purchase a Home.? I would Recommend you DO IT with Veterans United Home Loans by your Side.. They're the Best..!! Thank You to the Whole Team

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

It was a smooth sailing.

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to every Veteran. This organization is a truly patriotic and unique.

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Dan was great from day one

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars
Would Recommend

Would give a 10 but at times I needed to ask for status updates.

Loan Officer: Nick Kundert

NMLS# 1000911

3.5 out of 5 Stars
Would Recommend

Their was a few times where information was getting misinterpreted. Also I started with 1 loan team and ended up getting a different one which added a little confusion sometimes.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Holly H.

If you're hesitant and confused about which loan company to use, please don't pass this one up! They always serve with grateful hearts and they make the process so easy.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend

Loan Officer: David Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I was told by my first prospective lender that the home I wanted would not be eligible for a VA loan. I contacted Ross Pierson at VU for a second opinion, and it was the best decision I ever made. Thanks to Ross and his team, We just closed on our house and are currently moving in!!!

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars

The initial start of the home loan process was a breeze in the simplicity of the website. Just log on and upload documents on your own is what I liked about the process, in the beginning. Overall, my home loan team is what completely ruined my positive perspective on veterans united as a whole. If there was 100% communication from the home loan team, then I would’ve loved to of rated veterans united a 10. But, the lack of communication delayed closing for months, there were several instances of miscommunication, mistakes made all around that overall made my wife and I receive a negative outlook on our loan team.

Response from Veterans United

Hi James, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

4 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from Maleaha H.

It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

My loan team was on point. They communicated there needs from me in timely manors. They also helped me feel at ease throughout the entire process which seemed very scary to me. My team wasted no time to contact me and return phone calls or emails. I could not be happier. Even my lawyer and Realestate agent were happy with Veterans united that any veteran that comes across there path they will also refer them to you.

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
Would Recommend

Loan Officer: David Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

It was a very easy process, we liked how everything was online and gave simple clear directions. Veterans United made is easy for first time home buyers and our loan officer was so great with answering every single one of our questions.

Loan Officer: Terri Behrens

NMLS# 1122291

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See all 175,640 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.