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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,996

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,138
4
34,804
3
5,777
2
1,780
1
1,497

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5 out of 5 Stars
Would Recommend

And yes I have already referred my family to use veterans united

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

I highly recommend going through Vetersn United Home Loans. My loan officer (Luke) and transaction officer (Kate) was great to work with, thier friendly, professional, and very easy to get ahold of. They made the loan process so easy and assisted me from the beggining to the end. Kate provide outstanding customer service, she was in constant contact with me and got back to me quickly when I had questions.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Good overall experience. I would recommend this company.

Loan Officer: Jess Vomund

NMLS# 979223

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Photo submission from Zackery S.

Veterans United was an absolute pleasure to work with. They made sure everything was in order and that I was well taken care of throughout the entire process. I would recommend their services to all of veteran friends.

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Veterans United will work with you , they will constantly ask for information to build your file so that when you find the home , everything goes as smoothly as possible.If in doubt ask questions , keep asking questions they have the answers or will find you the person that has the answers . Respectful , courteous and a great group to work with. An extreme pleasure to work with Jon McCarty and Adam Nelson and all the others in the group.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

3.5 out of 5 Stars
Would Recommend

Extremely long and drawn out underwriting phase. Seems at times the underwriter was just nit picking for things! The VU staff was very good to deal with and other than the underwriting process all went very smooth.

Loan Officer: Janeanne Stephens

NMLS# 149718

2.5 out of 5 Stars
Would Recommend

Getting information in regards to our home buying process was difficult. Lender/loan specialist lacked communication skills

Response from Veterans United

Hi Bobby, one of our top priorities is communication, and we are sorry to learn that things may have been better handled during your experience. We thank you for providing this feedback so that we may seek to improve it moving forward.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from Holly H.

If you're hesitant and confused about which loan company to use, please don't pass this one up! They always serve with grateful hearts and they make the process so easy.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Great experience.

Loan Officer: Edward Kim

NMLS# 1838562

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Tony Stephenson was phenomenal from the beginning to end . He was extremely knowledgeable and professional at all time throughout the process . Tony made this process easier and less stressful for me . He was easy to speak to and was always reaching out to checking up on my progress. When ever he sent me documents to review or sign he would contact me to go over and explain and made sure I understood everything. He is efficient and patient with me . Tony made this process swift and smooth as he possibly could. I would definitely recommend him to family friends or anyone I know looking to buy a hose through Veterans United .

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

3 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

the process is stressful and cumbersome, but the group of people I had helping me were always on top of my questions, concerns, and made it just that much easier.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
Photo submission from Maleaha H.

It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ellis

NMLS# 1441197

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

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See all 167,996 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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