Loan officer and the transaction coordinator were very knowledgeable and professional. My frustration and disappointment came from the processor who was not knowledgeable and delayed my closing numerous times. This caused hardship and made the experience unpleasant.
VU made everything super easy! Everything I needed to do was clearly communicated, making it easy for me to get paperwork turned around quickly.
Definitely helped a Veteran realize the American dream!!
I started with chris shoemaker which is no longer with the company who was great, then josh stepped right up and went to bat for me from minute one....tony was outstanding as well! Very please and it was my pleasure to have worked with them!
Billy and Melissa were great. I could call 10 times a day and they wouldnt mind. At first i was using USAA until i made one phone call to Billy. His wealth of knowledge brought me to veterans United.The unbelievable support from Melissa is what kept me with Vetrans United. They make a great team and im happy I chose Veterans united.
The system is great and easy to use. They really want to help veterans to get into a home
KRIS CARMICHAEL WAS OUTSANDING AND UNDERSTANDING
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
Adam was great! He answered all of the questions I had. It was a pleasure having him on my team!
My experience has been nothing but outstanding. They are professional, courteous and caring. When it was all said and done, me, my wife and and our little one closed on a house on 8/31/17. Only Veterans united made this possible. All I can say is THANK YOU to the entire team!
We were really nervous using our VA loan for a second time with a concurrent VA loan. Our team made the process so easy to understand and I appreciate the hand holding.
The Loan Team was outstanding!
They were very patient