Casey was awesome front start to finish!
I'll go local next time.
Love it! Every veteran needs to go through them
It was working with Will and Lauren. They made the process smooth.
Towards end near closing then there were items that came up such as unpaid child support which if investigated by MY social security number would have easily seen it was not me. Then there was an issue about a credit check which i easily explained was comcast cable for cable install in my new home. Then the very day before closing i find out at 9am that my employer hasnt sent my overtime hours breakout per pay and that its needed by 12 noon!!!!! What the heck!?!?!? You people wait till then to tell me that my employer hasnt sent you something that was needed in my file before noon day before closing!!!! Why wasnt i made aware of this earlier on!?!?!? Im the kind of person who makes things happen! Why was i not informed till the enth damn hour that this documentation was needed?!?! It wasnt like i hadnt submitted months and months of paystubs nor three years of W2s!! Ultimately what really irritated me was that the addendum which was uploaded to Veterans United website covering closing date and the sellers responsibility of closing cost being changed from 5% to $5,750 wasnt included in the CD. Although i am happy that the closing was done on Feb 1, the date should have NEVER slipped from Jan 31, considering together we worked on this project for well over a month. The items that come up should in my eyes came up earlier in the process, not at the very end. Sitting at closing waiting on VU to get their act together i was on cusp of pulling plug on this loan and obtaining a different loan company That can get it done!!!! I was quite furious when the atty said i could not just write Seller a check to right the addendum to our contract since some could possibly construe it as Mortgage Fraud. So instead we went by the numbers and waited in the atty office to allow VU to get their act together.Hopefully you people can get your act together so future customers arent playing a waiting game at the attys office, or far worse pushing out their closing date!
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
The best in the business
When we first began to research mortgage lenders I happened across the reviews for Veterans United and they had the highest compared to everyone else. I was a little skeptical at first and didn’t expect too much because we were working through the internet but I couldn’t be happier that we chose to move forward with them. Everyone from the beginning was helpful and attentive. As hard as the mortgage process is, Veterans United was there every step of the way and made he process as easy as possible.
Very happy with every thing.
The to-do list kept me on tract.
One word. Fantastic awesome