My experience was awesome. They made it a very easy process and helped out a lot.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Considerably easier than I expected! Travis walked me through the process and made everything as smooth as possible. Not only did he advise me what to do, he also advised me what not to do which is just as important.
What could have been nail bitting experience turned into one if the best experience of my life
This could not have went any smoother. This is our first home loan, and it was a great experience, not scary at all.
From day one, Veterans United treated me like a person and not a number. The process was easy and scary at the same time but they made me feel worry free.
They were of great assistance.
Veterans United are the best. The team was great, they kept us informed on what we needed to do. The process was easy. The longest wait was the underwriters. we can not thank them enough. I would tell anyone to go with Veterans United.
The staff made me feel that I was a very important person. Always putting me first and always there to answer any questions that I had that helped me feel very special.
Clay and Courtney was awesome
Very professional courteous and excellent customer service
I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!
Mary, Amy, and Chris were very helpful though the hole process. I know they put in so extra hours and extra sweat with the loan. Mr. Barrett would be proud of your total dedication and professionalism.