From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol
Veterans, if you're thinking of buying a home let Veterans United assist you. The staff will guide you through each step of the home buying process. They are true professionals.
I WOULD USE VETERAN EVERY SINGLE TIME I COULD. 10/10 ON EVERYTHING!
Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.
So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!
We did not close on the that was on the contract. We could have lost the home or even our earnest money for breaking contract. The communication was horrible. This is my third VA loan and this was by far the worst experience. The loan officer was a good "salesman" and got me in the door. I will never use this company again or refer anyone. I will refinance asap.
Response from Veterans United
Dean, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. We are always striving to look for ways we can improve. We thank you again for your service and for choosing Veterans United.
To My fellow Veterans if you are looking into buying a home please ask for Zach Nelson. He and his team will provide you any information that you need to help you weigh your pros and cons before purchasing your home. Thank you Zach Nelson for everything!
The entire process was very straight forward and easy to understand. I have bought/sold several properties over the years, but this was by far the best experience I have every had. I highly recommend Veterans United for all your mortgage needs.
We are not tech savvy & were initially concerned about the online process. It was very simple! When we did have questions we called Jeremy, our loan specialist. He almost always answered our calls or got back to us quickly if he didn’t answer immediately. The property we purchased had never been VA approved. This added obstacle was also taken care of in a very timely manner. Daniele, the underwriting specialist, also did a very nice job. Also courteous and informative and quickly responded and answered our many questions. We rate their response time an A plus! The process was done in a very timely manner even with the extra step of getting the property VA qualified. Just be prepared for lots of paperwork. A great experience and highly recommend.
Veterans United is a well oiled machine. Everyone worked together and got me through what would have been impossible in less experienced hands. I was likely a difficult case, and Veterans United made it possible for me to own my own home.
I would definitely work with them again ! And I will advise you that you are in good hands.
Veterans United Home Loans helped us be at ease with the stress of buying our first home. Hunter and his team were amazing in answering our questions and guiding us through the entire process. We will be coming back to you guys in the future in any future home purchases. We are overjoyed with our new home!!
If you haven’t had the pleasure of working with Veteran’s United, YOU are truly missing out. From the beginning to the end, my loan team answered all of my questions and made this the best purchasing experience of my life. My wife and I are more than happy with the professionalism we received from Veteran’s United. They are recommended Number 1 on my list.
I was very impressed with Veterans United. The whole process was an effortless Adventure. All we had to do was sit back and enjoy the ride to the finish line. We made it!!!
The folks at Veterans United are marvelous! From pre-approval until closing was only 37 days! Devin Sander, Bill Bales and Lauren Walters are phenomenal!!! Highly recommended these folks!!!
Great buying experience. Thanks again Veterans United.
Eva Ottinger is unbelievable at her job if everyone tried to help people as much as her the world would be a better place.