First time home buyer. This process was simple. There easy to use online portal was magnificent. Got me great rates too! Highly recommend!
Words can not express how impressed I am with Veterans United as a company and the professionism of Blake Weisenfelder.. if it is a VA loan that you are seeking, look no further than this company seek the experience of Mr. Weisenfelder.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Kelly Stephens and Jaclyn Flanagan were fantastic to work with. Answered all questions expeditiously and made the entire loan process very easy. Would use them again if necessary.
My loan officer and her assistant made it very easy for me to be able to get all the information they needed. They also made us feel very good about being a veteran and serving such a wonderful country.
I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!
Process very easy and the customer service awesome
Excellent organization and outstanding service is my short description. These people are so amazing that my real estate agent and the sellers real estate agent and the lawyers for closing all wanted to know who they were and where and and! Everyone I encountered in my home buying process was amazed by Veterans United ability to get things done in the most efficient methods every witnessed. And even closing paperwork was simplified that we were done in 30 minutes. I know that after dealing with 4 previous home loan companies that Veterans United is so far ahead of the game. Did I mention the customer service. I only dealt with two people from day one and both could answer any question, in fact one of them was getting married and the other took over without missing a beat with less than a week to closing date.
Loved Daniel He was great
I feel everyone of my team with veterans United home loans was fantastic. They always returned my calls. Explain things to me if I didn't understand.
the under writer needs to know POA rules From one week to the next. And have all the hurtles too jump by the second trip to the under writers