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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,889

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,100
4
14,826
3
2,198
2
1,002
1
763

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5 out of 5 Stars
Would Recommend

I couldn't have chose a better company to work with. Veterans United Home Loans started me down the right path as to looking for the right home for my family and I. Bill and his team we're with me every step of the way and informing me of any updates or changes that were needed. I would definitely recommend Veterans United Home Loans to everyone that is looking to buy a home.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Best customer service ever! You will be well taken care of and made to feel like part of the family!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

From the lighthouse program to the finish line, Veterans United has been there to help us on our Journey to Home Ownership. Not only have they helped us in achieving our dream, they've made sure that we understood each level of the process. Big thank you to the Lighthouse program, but also to Garrett and Allison for not only making this process smooth, but making it fun to be a new homeowner. I will recommend VU to my battle buddies. Thank you all!

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Overall great experience. The entire team made it as painless as possible. Special thanks to Crsytaline Loveless, and Michael Butrum. You guys were extremely helpful and pleasant from start to finish. Will definitely be contacting Veterans United for any of my future home buying. Marcus C

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Everyone told us what a nightmare the homebuying process is but with Veterans United it was the easiest and smoothest process. We had absolutely no issues with anyone we worked with directly. Thanks again for your outstanding customer service

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

He was great !

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Greatest experience ever.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Veterans United took care of us from the approval all the way to the close. I would recommend Veterans United to any home buyer. Veterans United stands out from the pack, while I was going through the process; many company’s called and tried to get the business but Jeremy just told me truth and that is what I most valued and it. The people Veterans United hires tells a lot about a company.

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Andrew always made sure I knew what was going on. He took the extra time to explain things to me and ensured that I understood every aspect of the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Veterans United is very professional I recommend them to a body buying a home

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

I feel very blessed to have had the type of teamwork Anne, Brooke provided.

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

It was a long road but my loan team did it. They worked hard all the way to closing but most importantly, they were honest about everything.

Loan Officer: Craig Patenaude

NMLS# 1698029

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See all 135,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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