I was a novice, first time home buyer. Veterans United made the purchase as easy as possible and was with me every step of the way keeping updated with what was going on. I would recommend them to everyone. I would hug everyone and give high fives to whole team. It was a pleasure and honor to work with them.
Todd Keicher and Ben Lake made the process really smooth and was on top of everything. They returned emails and calls right away. I would definitely recommend my family and friends to go to them.
I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!
I've never worked with VUHL before and was a bit nervous getting a home loan without going through a local bank. However, after doing a bit of research and reading reviews, we felt comfortable going with them and were pleasantly surprised at how well the entire process went.I love the website design and ease of use. Sometimes it can be frustrating when dealing with a company that hasn't fully grasped modern design cues and technology. Uploading and sharing documents throughout the process was as painless as it could be. If I ever thought we might have missed something, I could just log in and see if there were any items due. On top of that, E-signing from a computer or phone is really simple and much faster than print, sign, scan, e-mail that many businesses require in this industry. Bravo Zulu Veterans United!
Erich and Alyssa are rock stars they went the extra mile over and over again on my loan. Thanks for all the hard work.
From phone calls to text messages and emails they kept in contact the whole way explained everything and made the experience easy and pleasurable .
Best experience I have ever had with a loan company. Period. Ian is the man!
I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!
Best experience! The process went smoother than we had expected from previous experience but Alberto and his team was outstanding!
I think that the fact earnest money is needed as part of the process, especially when dealing with a first time home buyer, should be explained up front that the money will be needed and is an out of pocket expense. Overall, more upfront information about costs to the first time homebuyer.
I was starting to feel overwhelmed to start the homebuying process but honestly Clint and Matt were so helpful and professional thru this whole process. They did a wonderful job explaining everything in detail, anytime I had questions or concerns they always responded very quickly. The online portal made it very easy to submit my supporting documents which was I am grateful for since I am currently out of state. This process was by far the best homebuying experience and I will be sure to let all my military family know my experience with Veterans United!
The process was very smooth and everyone I worked with was very efficient eland responsive.
they did a super job and in a very timely manner
Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.
They never left us uninformed or waiting.