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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,802

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,973
4
42,741
3
7,015
2
2,214
1
1,859

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5 out of 5 Stars
Would Recommend

Recommend using Veterans for your loan needs. The folks are professional and flexible to our military needs.

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

This is the 3rd home purchase for me and by far the easiest and most efficient process I've had. Thank you

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
Photo submission from Dudley W.

From offer to closing in less than 30 days! What more can I say? Thanks to the great Veterans United team and Katie Rose! It’s was a great experience. She kept us on track, was very attentive to our needs/questions, and processed everything very quickly. It was by far the best home loan experience I’ve had in my 62 years!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Thank you all so much for all your help!!! Our family couldn't be happier right now.

Loan Officer: Donna Roof

NMLS# 467080

3 out of 5 Stars

Real estate is a 7-day-a-week operation. Your agents should be available every day of the week. And they should forecast timelines to help manage expectations. If there's a holiday weekend coming up, lean into it and provide some info on the plan. Especially if a closing date is set for the first day after a holiday. Supervise less experienced agents and provide some assurances to clients/customers that someone is indeed providing oversight.

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Veterans United has a great team of professionals that are highly motivated and extremely helpful. They made sure my home buying journey was as stress-free as they possibly could during the pandemic. I found it really amazing that the team that is given to you always would reach out via email or phone call to see how everything was coming along and ask if I needed help or had questions. They were very quick with the answers to questions whenever I had one and kept everything straight to the point, how I liked it. I would HIGHLY recommend Veterans United and the team I had for my journey to anyone who asks or I hear that is looking to become a homeowner. Thank you for everything Veterans United!

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

I highly recommend. Veterans United really make the process easy and they help you find the documents you need. I didn't have physical copies of tax documents and they were able to pull them up. The fact that you can link all your financial accounts made it easy to determine loan eligibility. The was great.

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

From day one Vererans United treated me like a VIP. I was provided a po personal banker, a Real Estate agent in the community, and someone who applied for my home owners I nb insurance. Had I needed it they would also have provided assistance with power company etc

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Gloria was also very helpful and was so kind. She made the process so very easy and the website to upload documents is great. We really enjoyed working with Alex, I feel like we could be great friends one day. She just gets me and my husband enjoyed working with her also.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
Photo submission from Derrick W.

We had the best home buying experience with Veterans United! Our Loan officer was so helpful throughout the entire process. Which kept everything smooth sailing. So thankful to the whole team, and everyones hard work at making our dream come true!

Loan Officer: Brad Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Foreman

NMLS# 1391715

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

3.5 out of 5 Stars
Would Recommend

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

Loan Officer: Melissa Kunkel

NMLS# 1318473

2 out of 5 Stars
Would Recommend

If this is your 1st home loan then be flexible on your time frame . Get your paper work done as quickly as possible , then wait . 3rd party providers / inspection / appraisal folks will hold things up and push your closing around . However your V.U. team will get it done . DONT PACK EARLY , expect an overlap on current and future bills for your rental . I recomend you use a V.U. realtor that knows vets. There are perks if you do , and most other realtors are not up to snuff with the needs of the home and property. Watch the videos , then do it agian before setting your heart on a home . Your team wants you in a new home so remember they are trying for you.

Response from Veterans United

Paul, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. A Client Advocate member is here for more information and will be available to speak with you should you wish to get in touch with us. thank you for your service and thank you for choosing Veterans United.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Read above about Alex Brown, very personable and helpful.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Kevin was fantastic once again. We've used him previously for our first house and he did such a great job we came back to him to work our second loan.

Loan Officer: Kevin Reichert

NMLS# 43302

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