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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 1,594 Navy service member home purchase loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

3 out of 5 Stars

My personal loan team (Gerrit and Kristen) made my experience bad. However, the customer service is phenomenal, and I was helped by some very nice people (josh and Donald) when I reached out.

Response from Veterans United

Hi Dylan, we are glad that you were able to get in contact with our Client Advocate team when you needed a little extra assistance. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. We thank you for your feedback and your business, have a great day!

5 out of 5 Stars
Would Recommend

No one leaves you hanging and keeps in contact with you throughout the entire process.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Isaac P.

I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend

Smooth and painless process.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Worked quickly to get us to closing. Very helpful on everything.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

This is my second time using Veteran United and it is the best in what you guys do.... I feel like part of you guys as a family. Thanks Dan, Rachel, and VU team.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan was a easy to understand and helped me ensue a timely closing.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
Photo submission from Angelica B.

Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Easy process!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Overall an excellent experience.

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

I had a great team to work with, I could not have asked for better people to work for me, I can never thank them enough

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Joshua Sweet

Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Fantastic. I was well informed throughout the process and UV met my short deadline of my contract.

Loan Officer: Mitch Casteel

NMLS# 920439

2.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

They made every step simple and provided immediate assistance anytime it was needed.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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