Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
overall great service with making sure everything was ready for closing. Veterans United was very organized and always sent emails or called every few days to update me on anything updates or changes to the loan.
I wish there was more contact with me during the process. Called a few time with loan coordinator, and never called back or answered the phone. When I did get something, it was only by email. That was not helpful on the day of closing and trying to find out the cash needed to close.
From beginning to end the communication and team were awesome!
Thanks, good job.
Veterans United was extremely helpful during my home buying experience. The agents were always kind and knowledgeable about the home buying process.
Smooth and easy process!
Need to get rid of the mileage limitations. That is decided on by the bank not the VA. The VA only determined reasonable distance from work not an exact number amount.
Everyone I had the pleasure of working with was very diligent and responsive to any question or concern. Their response time to my many questions was extreamly rapid!
It was a bit challenging signing documents while stationed in Italy. Not that it is anyone's fault in particular but had I known this I might have made the trip to sign final paperwork. Maybe just something to recommend to your future customers.
Veterans United made my first home loan so easy. Between the website and being able to easily upload documents to my loan officer things just were so convenient.