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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

161,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,682
4
33,620
3
5,573
2
1,714
1
1,428

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5 out of 5 Stars
Would Recommend

This is a seamless process. The loan professional will walk you through each step and answer your questions along the way. You lose the hassle of going to the bank multiple times. Once you’re approved things move quickly. Will use them again should I elect to sell my current home and move.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

2.5 out of 5 Stars

This has been one of the most harrowing experiences in my life since 13 months in Viet Nam. We applied for a loan to pay off two credit cards with high interest. We were told with-in a day that we were pre-qualified for the refinance. However, We felt like felons instead of veterans with all the paperwork we had to supply. Many items we had to supply more than once. It took nearly 2 months to close. It took 4 days, after the rescission period to have funds dispersed to our account after the rescission period (must have been delivered by carrier pigeon.) The payoff checks to the credit card company have not arrived yet. Both card accounts have late charges applied and another months interest. We had to have $2300.00 work done to please the underwriter. $2100.00 of which, we feel was not warranted. Someone at UnitedVeterans decided to send the contractor a check instead of allowing us to pay them from our disbursement. We are being harassed by the company while they wait on the check. W have done two mortgages and two refinances and nothing ever compared to this experience. We suggest you look elsewhere for your mortgage needs.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

We have now done 4 mortgages with VU, and it has been smooth sailing every time.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
Photo submission from Stewart C.

Veterans United is an outstanding company because of OFFICERS like Anna Denietolis again words cannot express my thanks to Anna Denietolis and justis her assistant

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Great job!! Thank you. Wonderful experience.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Fantastic organization to work with buying a home

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I will be sticking with Veterans United without any hesitation and I look forward to continuing to work with you all in the future! Thank you for all you have done for me and what you continue to do for our Veterans. I really appreciate the time and dedication you give us veterans. This process was a burden for me until I connected with Mike Mange and the team and everything from that point forward was phenomenal. I purchased my home years ago with Veterans United and refinanced with them. Each time was like riding a bike. Simple, smooth, & easy. You do your part and have your paperwork ready, and they do they part and close it ASAP. Efficiency is the key and Veterans United and Mike and the team have that down packed!Thank you

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

We’ve loved working with VU, Mark and hit team during our initial purchase and refinance.

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

We have had nothing but a fantastic experience with Jake and Veterans United. Our initial purchase was fantastic and our refi has been spectactular!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Both times I used Veterans United it was the best experience. They are fast and friendly, Tom done an excellent job throughout the whole process.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Even though it is an intensive process, you will be glad you put your mortgage application in good hands

Loan Officer: Jeremy Henry

NMLS# 186485

3.5 out of 5 Stars
Would Recommend

The document process was the stranglehold of our experience. I got the impression that if documents didnt look exactly how a reviewer expected they were rejected. We had things kicked back not because the information wasn't all there, but because the document wasn't perfect try square. By the time docs were submitted to the satisfaction of the reviewer we were asked to obtain a new statement - before a new statement would have been issued.

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

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See all 161,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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