Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,145

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,671
4
12,992
3
1,945
2
871
1
666

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 184 Coast Guard service member refinance loan reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Good rates and easy to work with. It was specially easy when it came time to sign the paperwork, for they sent someone to meet us instead of having to take time off of work to meet in a office.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Great communication... Professionals... Easy to work with!

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

We're pleased with the overall customer service of your staff, they are excellent communicators! The only thing that was difficult to overcome was the lack of printer availability. We spent many days at Staples printing, signing, then scanning back documents to VUHL and it was a bit costly for us as well as traveling to another town to do so. Thanks to all for the hard work, dedication, & professionalism to us veterans!

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Thank you for eveything

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Overshiner

NMLS# 1161593

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

It was a great experience for the second time in a row. Thank you!

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

This was one of my last emails, which I believe it shows my frustration. Did they call his work cell phone that is listed in my email? Nobody is going to answer a landline, especially during holiday season. The railroad is a 100% in the field job, that runs 24 hours a day. He literally takes calls every day, all night and day. I have personally called this man, many times in the middle of the night for help at work. He also gets hundreds of emails that are work related. So him responding to a email that is not work related, might get put on the back burner. This guy is extremely busy, and is really doing me a favor to even comment on this. He is not supposed to comment on this, I am sure he would much rather take a 30 second call, that gets straight to the point. God knows if he can get to a computer. I apologize if i am coming on harsh but I believe that I have bent over backwards trying to get the information that the underwriter has requested. Which could all be solved by a phone call to a cell phone. Not only that but we are trying to verify employment of another employee (Dan) I have never had this much trouble getting a loan, house, refinance, cars, motorcycle, credit card etc... I have even got a refinance through your company already. This is just getting ridiculous, my employment is verified, letter from Dan, Contact information for 3 individuals, coming from my company website. Not only that but, my per diem, meals, mileage, are already on my pay stub. If that doesn’t tell the underwriter I travel for business, what will.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

4.5 out of 5 Stars
Would Recommend

awsome

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United both have gone off without a hitch. My experiences have been fantastic

Loan Officer: Joseph Dik

NMLS# 1661888

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Was a very good process through the whole process and had any questions answered . I commend Johnathon and his entire crew for all the help and guidance with everything. Would recommend them to anyone .

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

This is the second loan I have closed with Aaron Madrid. Again, smooth as silk! What a professional crew!

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Harriman

NMLS# 1027267

5 out of 5 Stars
Would Recommend

Wonderful!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Outstanding team with Daniel Lowes! I have had nothing less than great experiences since day one!!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Great experience with Veterans United! Very smooth and painless transaction. Enjoyed working with Katie Hayes as she walked me through every step and was my go-to for any questions. She always answered my calls and emails immediately. Top notch service!

Loan Officer: Katie Hayes

NMLS# 943102

Start your journey today!

Let’s Go!

See all 116,145 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.