It was a great experience for the second time in a row. Thank you!
This was one of my last emails, which I believe it shows my frustration. Did they call his work cell phone that is listed in my email? Nobody is going to answer a landline, especially during holiday season. The railroad is a 100% in the field job, that runs 24 hours a day. He literally takes calls every day, all night and day. I have personally called this man, many times in the middle of the night for help at work. He also gets hundreds of emails that are work related. So him responding to a email that is not work related, might get put on the back burner. This guy is extremely busy, and is really doing me a favor to even comment on this. He is not supposed to comment on this, I am sure he would much rather take a 30 second call, that gets straight to the point. God knows if he can get to a computer. I apologize if i am coming on harsh but I believe that I have bent over backwards trying to get the information that the underwriter has requested. Which could all be solved by a phone call to a cell phone. Not only that but we are trying to verify employment of another employee (Dan) I have never had this much trouble getting a loan, house, refinance, cars, motorcycle, credit card etc... I have even got a refinance through your company already. This is just getting ridiculous, my employment is verified, letter from Dan, Contact information for 3 individuals, coming from my company website. Not only that but, my per diem, meals, mileage, are already on my pay stub. If that doesn’t tell the underwriter I travel for business, what will.
This is my second time using Veterans United both have gone off without a hitch. My experiences have been fantastic
Was a very good process through the whole process and had any questions answered . I commend Johnathon and his entire crew for all the help and guidance with everything. Would recommend them to anyone .
This is the second loan I have closed with Aaron Madrid. Again, smooth as silk! What a professional crew!
Outstanding team with Daniel Lowes! I have had nothing less than great experiences since day one!!
Great experience with Veterans United! Very smooth and painless transaction. Enjoyed working with Katie Hayes as she walked me through every step and was my go-to for any questions. She always answered my calls and emails immediately. Top notch service!
I think my rate should have been a little lower especially since rates dipped during process.
i appreciated how well everything came together to complete the loan process, I know with me living on an island in Alaska, the process was strained to the max.
My experience with Veterans United was great!!!
Really nothing to say. I was impressed with how I was treated and if I had any questions, I quickly received an answer. This was about as painless a finance operation could go.