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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 174 Coast Guard service member refinance loan reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Overshiner

NMLS# 1161593

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

It was a great experience for the second time in a row. Thank you!

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

This was one of my last emails, which I believe it shows my frustration. Did they call his work cell phone that is listed in my email? Nobody is going to answer a landline, especially during holiday season. The railroad is a 100% in the field job, that runs 24 hours a day. He literally takes calls every day, all night and day. I have personally called this man, many times in the middle of the night for help at work. He also gets hundreds of emails that are work related. So him responding to a email that is not work related, might get put on the back burner. This guy is extremely busy, and is really doing me a favor to even comment on this. He is not supposed to comment on this, I am sure he would much rather take a 30 second call, that gets straight to the point. God knows if he can get to a computer. I apologize if i am coming on harsh but I believe that I have bent over backwards trying to get the information that the underwriter has requested. Which could all be solved by a phone call to a cell phone. Not only that but we are trying to verify employment of another employee (Dan) I have never had this much trouble getting a loan, house, refinance, cars, motorcycle, credit card etc... I have even got a refinance through your company already. This is just getting ridiculous, my employment is verified, letter from Dan, Contact information for 3 individuals, coming from my company website. Not only that but, my per diem, meals, mileage, are already on my pay stub. If that doesn’t tell the underwriter I travel for business, what will.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

4.5 out of 5 Stars
Would Recommend

awsome

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United both have gone off without a hitch. My experiences have been fantastic

Loan Officer: Joseph Dik

NMLS# 1661888

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Was a very good process through the whole process and had any questions answered . I commend Johnathon and his entire crew for all the help and guidance with everything. Would recommend them to anyone .

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

This is the second loan I have closed with Aaron Madrid. Again, smooth as silk! What a professional crew!

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Harriman

NMLS# 1027267

5 out of 5 Stars
Would Recommend

Wonderful!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Outstanding team with Daniel Lowes! I have had nothing less than great experiences since day one!!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Great experience with Veterans United! Very smooth and painless transaction. Enjoyed working with Katie Hayes as she walked me through every step and was my go-to for any questions. She always answered my calls and emails immediately. Top notch service!

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend

I think my rate should have been a little lower especially since rates dipped during process.

Loan Officer: Jake Ford

NMLS# 1599245

4.5 out of 5 Stars
Would Recommend

i appreciated how well everything came together to complete the loan process, I know with me living on an island in Alaska, the process was strained to the max.

Loan Officer: Jake Kraft

NMLS# 1223553

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Production Manager: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Very awesome.

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

My experience with Veterans United was great!!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Really nothing to say. I was impressed with how I was treated and if I had any questions, I quickly received an answer. This was about as painless a finance operation could go.

Loan Officer: Will Lewis

NMLS# 187652

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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