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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

We want to congratulate the Veterans United Team on their attitude, professionalism and desire to get our loan closed as soon as possible. Dylan Morgret and ALL his TEAM were perfect. We knew where we stood in the process on a daily basis and we were grateful they made it a stress-less experience. We have dealt with many Mortgage Companies over the years, BUT Veterans United is by far the best. We would recommend them to anyone seeking a VA loan.

Thank you to all the Veterans United Team.

Paul and Scarlett Halverson

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Our loan specialist was outstanding. He was extremely responsive and accommodating. The VU website was great; it was very user friendly and always up-to-date. The entire process was very smooth and timely.

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

as always great people to deal with, Aaron and Mallory both made the whole process easy and stress free

Loan Officer: Aaron Foster

NMLS# 298410

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

The entire process was quite effortless and speedy.

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

My loan team was nothing short of exceptional, it was a pleasure to work with them. They were quick to answer any questions I had and they constantly kept me updated.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Absolutely the easiest mortgage application process I've ever gone through.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

They have been wonderful from the start. Kept us informed and made the entire process easy.

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Jake and Colin were not only professional they were personal. They always made me feel important and they were so helpful and in constant connect through he whole journey.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

My team were very personarable and made me feel at ease the whole time

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Great Communication

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

3 out of 5 Stars
Would Recommend

We were a bit disappointed at how long the process took from start to finish. Last time we did a conventional refinance it went much more quickly and smoothly. This time it took months to complete and hurdles that should have been foreseen by the lending team caused multiple delays.

Response from Veterans United

Thank you for this information Philip. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further.

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Very friendly and professional staff. Response to questions was quick and professional.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Veterans United Billy and Samantha provided quality service that truly exceeded our expectations and made our experience with refinancing our home a breeze.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Excellent customer service

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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