We want to congratulate the Veterans United Team on their attitude, professionalism and desire to get our loan closed as soon as possible. Dylan Morgret and ALL his TEAM were perfect. We knew where we stood in the process on a daily basis and we were grateful they made it a stress-less experience. We have dealt with many Mortgage Companies over the years, BUT Veterans United is by far the best. We would recommend them to anyone seeking a VA loan.
Thank you to all the Veterans United Team.
Paul and Scarlett Halverson
This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!
Our loan specialist was outstanding. He was extremely responsive and accommodating. The VU website was great; it was very user friendly and always up-to-date. The entire process was very smooth and timely.
as always great people to deal with, Aaron and Mallory both made the whole process easy and stress free
The entire process was quite effortless and speedy.
My loan team was nothing short of exceptional, it was a pleasure to work with them. They were quick to answer any questions I had and they constantly kept me updated.
Absolutely the easiest mortgage application process I've ever gone through.
They have been wonderful from the start. Kept us informed and made the entire process easy.
Jake and Colin were not only professional they were personal. They always made me feel important and they were so helpful and in constant connect through he whole journey.
My team were very personarable and made me feel at ease the whole time
We were a bit disappointed at how long the process took from start to finish. Last time we did a conventional refinance it went much more quickly and smoothly. This time it took months to complete and hurdles that should have been foreseen by the lending team caused multiple delays.
Response from Veterans United
Thank you for this information Philip. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further.
Very friendly and professional staff. Response to questions was quick and professional.
Veterans United Billy and Samantha provided quality service that truly exceeded our expectations and made our experience with refinancing our home a breeze.
Excellent customer service