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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
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5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Taylor did a great job on our loan, it took a little longer than usual ( no fault of Veterans United or Taylor)but he hung in there and helped along the way to make it an easy transition.Thanks Taylor for all help help.Tell the boss I said to give you a raise, you went above and beyond.Gary Stromquist

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Keep on doing what your doing. When the wheel works, don’t fix it.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

This is the second time I have used Veterans United Home Loan Service for a loan. Bill Musick is just plain awesome to work with. His team takes an extremely tedious process and make it smooth sailing for the customer. The personal interaction during the loan process from Bill and his team gives you the comfort of knowing you picked the right finance company. I give this company and especially Bill Musick and his team a perfect "10" for being a great team. Thanks a lot.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I had a very unique process to navigate(Navy Veteran) which started 5 years earlier with a so-called competitor of Veterans United. They let me down as did another competitor 5 years later because they don't have the personnel who want to go that extra mile in order to help the veteran. I found those people at Veterans United. They listen and then they act. Many people promised me the world when I was looking for a VA mortgage and failed because there was more talk(about their accomplishments) than there was action.I placed my faith in the personnel at Veterans United and they delivered. Would I recommend Veterans United I already have to my son-in- law. I'm sure they'll do right by him as they have done for me.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Thank you Veterans for getting us through this refinance. We knew from day 1 you guys were as great as advertised. You come highly recommended from the Locklear family.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Our experience working with Veterans United was so easy. They helped us with the step by step process with our loan. They are always so helpful. We are so grateful.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

I would recommend Veterans united home loan to everyone.

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

The complete operation and paper work was a breeze with the timing and technology

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

The entire staff was very professional and involved. Communication was superb. Followup was constant. The entire process was ahead of schedule, but the process now requires a lot of documentation.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

I love veteran United home loan.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

This process was much easier than I expected. There was always clear communication on what was needed.

Loan Officer: Tommy Purk

NMLS# 1222488

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See all 129,131 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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