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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,271

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,208
4
13,463
3
2,008
2
905
1
687

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Showing all 481 refinance loan reviews from Arizona

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4.5 out of 5 Stars
Would Recommend

quick and easy

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Had a great team on my loan.

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

The process was fast, and everything was explained thoroughly.

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Gr8

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Awesome job with the refinance

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

I love everything about VU. Easy to work with, like that they’ll text me (I hate the phone).

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend

Initially we intended to purchase a new home, however we had to walk away because the home had serious structural and electrical issues. The process of buying a home was flawless, but when we decided to refinance our original home that was when we hit a few bumps. The one piece of advice I would give is to take a look at how you help your customers walk through the refi process. You have wonderful videos that explain each process of buying a home, yet there was little talking about the steps for a refi. I think it would have helped our loan specialist to not have to answer so many questions.

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Thank you so much Erin!!!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

I really like the Veterans United website platform. The website made it easy for me to apply, review, upload and sign my documents.

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Brad was amazing! He was always available to answer questions and help out as much as possible.

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Chrystal Frank was efficient, knowledgeable, patient and so much more. She made a usually stressful process amazingly stress free as well as extremely accommodating to our needs and/or concerns from beginning to end. She was always available and easy to access. We appreciated the feeling of NOT feeling alone EVER. We are very happy and will always keep her in mind In the future should we or any family members/friends need her services.

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Aimee and Kristin were top notch! Their customer service is unsurpassed. The entire process was quick and easy. Thank you to them both for everything they have done to help our family!

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

I really appreciate Katie and her team's quick response to our inquiries and getting the mortgage approved. Patty was especially instrumental.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Excellent customer service. Quick response to all questions. Very easy online process.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

2 out of 5 Stars

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Outstanding

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

All good until mix up over wire transfer of our loan payment.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Scott And his team are professional in helping with all aspects of srcuring a loan.

Production Manager: Scott Ratliff

NMLS# 976418

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See all 121,271 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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