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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,293

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,213
4
14,275
3
2,116
2
961
1
728

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Showing all 414 Navy service member refinance loan reviews from California

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5 out of 5 Stars
Would Recommend

Choosing Veterans United proved to be one of the best decisions we ever made. We knew exactly what was going on with our loan all the way through the process. Our loan officer Justin and our processor Hana were such an awesome team and we couldn’t have asked for a better mortgage lending experience.

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Keep on doing what your doing. When the wheel works, don’t fix it.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

This process was much easier than I expected. There was always clear communication on what was needed.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

I want to thanks Caleb Whisman and Estefany Tabares for their never get tired and outstanding service for my home loan. They are very knowledgeable and very patient to their customers.

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars
Would Recommend

Ross is the man, Tim and Misty were awesome.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

They were very helpful and understanding with my needs thank you

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Great team of professionals ... Andrew, Danielle and Aaron you guys are awesome!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

It was comforting working with an organization that specialized in VA Loans. They knew all the requirements and had all the answers to our questions.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Working with Nathan and Kayla was professional and helpful.

Loan Officer: Nathan Corley

NMLS# 1113688

4 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Barnholtz

NMLS# 1587814

5 out of 5 Stars
Would Recommend

Kody Gilbow, Ryan and the whole team were very helpful and informed which made the loan process on our end very easy and non stressful.Thanks

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

YOUR Jessica Edwards is a jewel. Her expertise In the way she handeling+++++++++++++++++++++++++++++ls her project was outstanding; can't say enough about her ethics and that includes all the staff that worked on my behalf' i thank all of you for your paitence with me''

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

I have been in contact with Todd for over two years as my husband and I explored different moving options. Todd always, ALWAYS gave me quick, accurate, information and courteous attention and, believe me, I sent numerous emails over the years! In the end, we decided to stay in our current home and so did a refi of that property with Todd and Ben Lake. That process was smooth and closed timely. Both gentlement were quick to explain the process and answer questions. We were always well informed of the different stages of the refi. We would definitely refer our friends to them and were happy to find out that they do conventional loans as well as VA loans.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Sheri Richer

NMLS# 1632138

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

easy going

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

2.5 out of 5 Stars

They had a staff change on the support team half way through our refinance. We basically had to start from scratch again at that point, pushing out our lock date and costing us thousands in additional fees.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Tyler was fabulous!

Loan Officer: Tyler Harriman

NMLS# 1027267

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See all 129,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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