I used Ms. Alice and her team in Dec 2018 when I bought my home, and received great customer service from them. When I found out I was able to refinance I used Ms. Alice again to help me with the process and received once again the best customer service that I could ask for. Veteran United Home Loans from start to finish took care of every little detail and I was always informed on the process of my refinance. I would recommend Ms. Alice and her team in Colorado Springs or Veteran United Home Loans to any Veteran looking to buy or refinance. Thank you sincerely Rodney & Tamela Hiers
We would definitely go back to Alice for any of our future financing needs.
I had an outstanding debt that could have made it more difficult to qualify but because of how my loan officer structured the loan, I was able to pay off the debt, got cash for home improvements, lowered my monthly payment and a record low interest rate... This company truly takes care of Veterans. Highly recommended.
Everything went smoothly. There was a small amount due to borrower at closing and it has been 10 days since closing. It was my understanding that it would be directly deposited into my account but this has not happened.
Luke did a great job helping us refinance our loan. We recommended him to several friends. Amanda Butler needs to learn to communicate with clients in a professional manner. We were very close to leaving the loan process because of her unprofessional actions.
Veteran United helped me go through both home loan process and refinancing process. These could be confusing and intimidating but Veteran United and their staff were very approachable and helpful. I would recommend Veteran United to other fellow veterans.