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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,273

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,420
4
37,186
3
6,166
2
1,891
1
1,610

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Showing all 209 refinance loan reviews from Connecticut

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5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Very easy to work with!

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Recommend them 100% of the time.
A real no brainer.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Veterans United is the best. My husband and I love working with them. We wouldn't have it any other way. You guys truly Rock!

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Dave is my go to guy...
Always available to answer questions and find solutions.
Best,
Steve

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Joe Choi worked with me on my initial mortgage a few years ago and I was surprised and delighted when he called me and said I qualified to refinance and reduce my interest rate and save some money every month. He worked with me every step of the way and made it a super easy process. I am so happy I chose Veteran's United and was able to work with Joe!

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend

This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I have recommended Veterans United to many of my veteran co-workers and friends. This organization has been a wonderful resource to me and my fellow veterans. Thank you for your support.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Everything is Outstanding thanks to Jonathan Lucas l am very Happy with my Home

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend

The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I have already recommended this team to a friend of mine.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

I didn’t like reviewing the same long documents over and over. I would have preferred to review the preliminary final document and then the final only.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is the company to use for your refinancing needs! Efficient, thorough and timely!

Loan Officer: Zachary Nelson

NMLS# 1599016

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

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See all 183,273 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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