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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,458
4
34,854
3
5,784
2
1,782
1
1,500

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Showing all 186 Marine Corps service member refinance loan reviews from Florida

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5 out of 5 Stars
Would Recommend

I was a mortgage broker for many years. I have closed a ton of loans and worked with many lenders. Veterans United is by far the best of the bunch.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Quick and easy.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend
Photo submission from Stewart C.

Veterans United is an outstanding company because of OFFICERS like Anna Denietolis again words cannot express my thanks to Anna Denietolis and justis her assistant

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

2.5 out of 5 Stars

This is the first time we have done a VA loan. There were costs that we had not seen in other loans which lowered our cash out in our refi. However, we did get near 90% loan to value and a decent interest rate, so that was a plus. The online document submission process was fairly easy. But some docs we submitted had an unclear status which showed "pending" and for a long time with no explanation of any problem. When the Fed interest rate decrease came out in September 2019, suddenly we had to close immediately and our closing was scheduled without checking with us. We had to cancel the initial closing date since we could not be available for that day. If our rep had checked with us first we could have given them some days. And when we did give a day a week out, we felt pressured to make it happen before the first of the next month. We did meet their preferred closing date, and after closing, we were told our funds would be released that day. Then we got a verbal that it would be the next Monday. Monday came and went by and ultimately the funds were not released for another 8 days from the closing with no communication from our rep during those 8 days that there was any issue. After the funds were released our rep stated that maybe there was a hold due to the amount. But no definite reason was given. NOTE not funds were released during that 8 days. The original mortgage was not paid off and our cash out was not paid, nor did our bank show any incoming funds.

Response from Veterans United

Thank you so much for your detailed feedback Robert. Our Client Advocate team will be reviewing your file to look for areas of improvement. We will also be working with your settlement agent for an explanation of the delayed funding, as they are the ones to disburse all funds. We truly appreciate you sharing your concerns.

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United Home Loans. Daren Bodine was always very friendly and very professional during our home finance journey. We could always count on him to answer any question or concern we had. He explained everything in full detail and left no questions unanswered. The whole Veterans United Home Loan team was very professional and it was a absolute pleasure to do business with them.

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

I feel very comfortable And confident using Veterans United and everyone I have interacted with has been fantastic! I would recommend them to anyone especially Kimberly!

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United Home Loans makes the mortage lending proccess as low stress as possible. They demonstrate a have a very high commitment and appreciation for Veterans of the Armed Forces and their family. They make a pleasant experience out of a very important life decision. They are diligent to make sure all goes as smoothly as posssible.They have a great team of dedicated,knowledgable professionals who seem to really enjoy what they do. I highly recommend Veterans United Home Loans with 100% confidence that you will be in the best of hands.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

All of the people we've worked with at Veterans United have helped make our experience great. They are all professional, knowledgeable, and friendly. I would highly recommend their services to anyone.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

The easiest home buying experience with Brendan.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This is my third mortgage with Veterans United and my second with Christina Gardner. I have three words; OUTSTANDING, OUTSTANDING, OUTSTANDING!!!!!!!! You team makes the process so easy and stress free. So glad to be part of the VU family. Thank you Christina & the entire Veterans United Team. You guys are awesome!

Loan Officer: Christina Gardiner

NMLS# 1450509

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Daniel was very professional and easy to work with. Put the deal together with ease.

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Great company to work with, they are very customer-oriented. Would recommend this company and (Katy) to my friends and family for future mortgage needs.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

I am incredibly thankful my husband and I chose to go with Veterans United for all of our refinancing needs. They made this process extremely easy to follow and prepare for. Given my husband's injuries, they made this entire process from start to finish stress free and enjoyable. From my initial conversation with Rachel Bruce to the incredible woman who came to our home for closing day to notarize all of our documents. Thank you Veterans United!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Veterans United and Mason Maddox are outstanding to deal with this was my 3rd loan and I would look nowhere else.

Loan Officer: Mason Maddox

NMLS# 314123

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See all 168,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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