Easy to understand and honest explanation of what to expect - and there were no surprises. I felt like Devon and Elaine were listening to ME and working as a team with me.
Eric Soet and Leigh Ann Majkowski were great they stood with me the whole time and always kept me in the loop
Very positive experience. Couldn't have gone any better...
I believe the underwriters would benefit from some customer service experience.
Always available to answer questions and extremely easy to work with.
I was so glad that my husband thought of the VA as a source for a refinance loan. Mitch Casteel was the Initial contact for us, and he was EXTREMELY helpful.He told everything that we had to. Then Aaron Laxsontook over and he too was very helpful and patient with us as our anxiety increased as time went on. I can not say enough about the process though exhausting at times they helped us through it. I would highly recommend Veterans United Home Loans.
My team lead by Jimmy Stranz was proficient and helpful in all matters throughout the process. Their experience and knowledge shows through in all situations along the way. I am happy to have had them to work with.
They always kept in contact to let you know what was going on and were ALWAYS so pleasant to talk to even if it was the 10th time you've called in an hour with another question
Quick and painless ordeal. Starting from the warm and friendly Josh Kaplan to helpful and last minute investigator Chase Jones. Every t was crossed and they all really made this extremely easy. Would recommend to everyone and anyone
Even though it was a long process, it was well worth it.